thanks for the bug report. the problem is that facebook does not reveal
user ID to empathy unless your contact opens facebook.com/username and
create a facebook user ID. so that empathy detects the ID so that its
identifiable. unless facebook itself fixes this empathy cannot do
anything.
** Changed in: empathy (Ubuntu)
Status: Incomplete => Won't Fix
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Difficult to find previous Facebook chat conversations
https://bugs.launchpad.net/bugs/577924
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