** Description changed: - From Oneiric on, the access to USB printers is exclusively done via - libusb and not any more by the "usblp" kernel module. The module is - blacklisted by the CUPS package. + From Oneiric on the default filter for turning PDF into the CUPS Raster + format (which is needed by HPLIP's hpcups driver) is not the Poppler- + based pdftoraster any more but the Ghostscript-based gstoraster. - The problems occur independently of the CUPS backend (component of CUPS - to communicate with printer hardware) used: The original "usb" backend - of CUPS (/usr/lib/cups/backend/usb, CUPS package in Oneiric and Oneiric - SRUs issued so far, based on deprecated, unmaintained libusb 0.1.x), a - port of the "usb" CUPS backend to libusb 1.0.x (also - /usr/lib/cups/backend/usb, but of current Precise CUPS package, version - 1.5.0-14, or my PPA, https://launchpad.net/~till-kamppeter/+archive/ppa, - version 1.5.0-8ubuntu7~ppa2), or HPLIP's "hp" backend (only HP printers, - /usr/lib/cups/backend/hp, part of hplip-cups package). + + The problems occur independently of the CUPS backend (component of CUPS to communicate with printer hardware) used: The original "usb" backend of CUPS (/usr/lib/cups/backend/usb, CUPS package in Oneiric and Oneiric SRUs issued so far, based on deprecated, unmaintained libusb 0.1.x), a port of the "usb" CUPS backend to libusb 1.0.x (also /usr/lib/cups/backend/usb, but of current Precise CUPS package, version 1.5.0-14, or my PPA, https://launchpad.net/~till-kamppeter/+archive/ppa, version 1.5.0-8ubuntu7~ppa2), HPLIP's "hp" backend (only HP printers, /usr/lib/cups/backend/hp, part of hplip-cups package), and also printing into a file (run "cupsctl FileDevice=yes" then change device URI of print queue to "file:/tmp/printout"), then loading usblp ("sudo modprobe usblp"), and sending the file directly to the printer through usblp ("sudo -s", "cat /tmp/printout > /dev/usb/lp0"). For me the data transfer of print jobs simply stops at a certain point, - and always at the same point. It happens on the HP OfficeJet H470 and on - the HP PhotoSmart C5280. According to the error_log of CUPS the filters - and the driver do their jobs correctly, they do not show errors or - crashes. The backend seems to freeze. The job does not complete - according to the error_log, the backend process keeps running and the - printer tells on its display that it is printing the job. Only after - several minutes the display of the printer tells "Job canceled", - probably due to a printer-internal timeout on not getting data any more. - The CUPS backend keeps running infinitely then and the CUPS job does not - terminate. This occurs the same way with all the three backends. - - Sending the same job to the printers via network or Bluetooth does not - show the problem. The jobs complete correctly in a reasonable time. + and always at the same point. It happens on the HP PhotoSmart C5280. + According to the error_log of CUPS the filters and the driver do their + jobs correctly, they do not show errors or crashes. The backend seems to + freeze. The job does not complete according to the error_log, the + backend process keeps running and the printer tells on its display that + it is printing the job. Only after several minutes the display of the + printer tells "Job canceled", probably due to a printer-internal timeout + on not getting data any more. The CUPS backend keeps running infinitely + then and the CUPS job does not terminate. This occurs the same way with + all mentioned backends. There are also other printers where the problem does not occur with all three backends: HP Color LaserJet CM3530, HP LaserJet 1020, HP LaserJet 3390, HP PhotoSmart C8180. The problem occurs on both Oneiric and Precise. The systems are both up- to-date. Especially all SRUs for CUPS and the kernel are installed, so it is not bug 872711 (or this bug did not get completely fixed). - bug 879933 can be the same problem. - - There is also a case of a printer not being detected ate all: bug 916652. - --- + --- AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24. ApportVersion: 1.23-0ubuntu4 Architecture: amd64 ArecordDevices: - **** List of CAPTURE Hardware Devices **** - card 0: Intel [HDA Intel], device 0: CONEXANT Analog [CONEXANT Analog] - Subdevices: 1/1 - Subdevice #0: subdevice #0 + **** List of CAPTURE Hardware Devices **** + card 0: Intel [HDA Intel], device 0: CONEXANT Analog [CONEXANT Analog] + Subdevices: 1/1 + Subdevice #0: subdevice #0 AudioDevicesInUse: - USER PID ACCESS COMMAND - /dev/snd/controlC0: till 2754 F.... pulseaudio + USER PID ACCESS COMMAND + /dev/snd/controlC0: till 2754 F.... pulseaudio CRDA: Error: [Errno 2] No such file or directory Card0.Amixer.info: - Card hw:0 'Intel'/'HDA Intel at 0xfc020000 irq 47' - Mixer name : 'Conexant CX20561 (Hermosa)' - Components : 'HDA:14f15051,17aa211c,00100000' - Controls : 17 - Simple ctrls : 9 + Card hw:0 'Intel'/'HDA Intel at 0xfc020000 irq 47' + Mixer name : 'Conexant CX20561 (Hermosa)' + Components : 'HDA:14f15051,17aa211c,00100000' + Controls : 17 + Simple ctrls : 9 Card29.Amixer.info: - Card hw:29 'ThinkPadEC'/'ThinkPad Console Audio Control at EC reg 0x30, fw 7VHT12WW-1.01' - Mixer name : 'ThinkPad EC 7VHT12WW-1.01' - Components : '' - Controls : 1 - Simple ctrls : 1 + Card hw:29 'ThinkPadEC'/'ThinkPad Console Audio Control at EC reg 0x30, fw 7VHT12WW-1.01' + Mixer name : 'ThinkPad EC 7VHT12WW-1.01' + Components : '' + Controls : 1 + Simple ctrls : 1 Card29.Amixer.values: - Simple mixer control 'Console',0 - Capabilities: pswitch pswitch-joined penum - Playback channels: Mono - Mono: Playback [on] + Simple mixer control 'Console',0 + Capabilities: pswitch pswitch-joined penum + Playback channels: Mono + Mono: Playback [on] DistroRelease: Ubuntu 11.10 EcryptfsInUse: Yes HibernationDevice: RESUME=UUID=9185f036-2e72-40e6-bf31-d9a8926a7883 MachineType: LENOVO 7417CTO Package: linux (not installed) PccardctlIdent: - Socket 0: - product info: "MoGo Mouse BT", " ", "", "" + Socket 0: + product info: "MoGo Mouse BT", " ", "", "" PccardctlStatus: - Socket 0: - 5.0V 16-bit PC Card - Subdevice 0 (function 0) [unbound] + Socket 0: + 5.0V 16-bit PC Card + Subdevice 0 (function 0) [unbound] ProcEnviron: - PATH=(custom, user) - LANG=en_US.UTF-8 - SHELL=/bin/bash + PATH=(custom, user) + LANG=en_US.UTF-8 + SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.0.0-15-generic root=/dev/mapper/hostname-root ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.0.0-15.25-generic 3.0.13 RelatedPackageVersions: - linux-restricted-modules-3.0.0-15-generic N/A - linux-backports-modules-3.0.0-15-generic N/A - linux-firmware 1.60 + linux-restricted-modules-3.0.0-15-generic N/A + linux-backports-modules-3.0.0-15-generic N/A + linux-firmware 1.60 StagingDrivers: mei Tags: oneiric running-unity staging Uname: Linux 3.0.0-15-generic x86_64 UpgradeStatus: Upgraded to oneiric on 2011-09-30 (107 days ago) UserGroups: adm admin cdrom dialout libvirtd lpadmin plugdev sambashare dmi.bios.date: 10/13/2009 dmi.bios.vendor: LENOVO dmi.bios.version: 7UET79WW (3.09 ) dmi.board.name: 7417CTO dmi.board.vendor: LENOVO dmi.board.version: Not Available dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Not Available dmi.modalias: dmi:bvnLENOVO:bvr7UET79WW(3.09):bd10/13/2009:svnLENOVO:pn7417CTO:pvrThinkPadT400:rvnLENOVO:rn7417CTO:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable: dmi.product.name: 7417CTO dmi.product.version: ThinkPad T400 dmi.sys.vendor: LENOVO
-- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/917148 Title: HP PhotoSmart C5200 crashes when getting bitmap with wrong dimensions To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/917148/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
