I investigated the problem more and found its cause. On the transition
from Natty to Oneiric Ghostscript got used instead of Poppler to convert
PDF to CUPS Raster. Poppler did everything right and rotated the
landscape-oriented pages by 90 degrees so that they fit into the A4
paper which the printer can only use in portrait orientation. Due to
some incorrectly defined paper dimensions in the input PDF file and/or
the PPD file Ghostscript failed to rotate the pages and so they got
printed in the wrong orientation, cut off at the right. In addition, the
bitmap not fitting into the printer's dimensions made the printer crash
after some time, not accepting more data any more, blocking the
completion of the job.
Probably this is a bug in the printer's firmware as all other HP
printers keep printing with the "too much" on the right being cut off.
I have fixed Ghostscript's failure to rotate the pages when using the
hpcups driver in Ghostscript upstream. This fix will appear in the next
Ghostscript package on Ubuntu.
To the HPLIP developer's at HP, can you do something with hpcups so that
printers do not crash any more if the CUPS Raster bitmap input is of
wrong dimensions?
To reproduce: Print the attached file via the command line ("lpr -P
<printer> launch_leaflet.pdf") to an HP inkjet. On most printer models
the job will finished but with the page content not correctly rotated.
Some printers will crash (no accepting data any more, need to get power-
cycled).
The Ghostscript fix should avoid for most cases that unsuitably
dimensioned bitmaps get sent to HP inkjets.
** Attachment added: "launch_leaflet.pdf"
https://bugs.launchpad.net/hplip/+bug/917148/+attachment/2708799/+files/launch_leaflet.pdf
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https://bugs.launchpad.net/bugs/917148
Title:
HP PhotoSmart C5200 crashes when getting bitmap with wrong dimensions
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