============================================================== Hi there, thank you for filing this bug and showing your interest in Simple Scan!
This seems to be a Hardware Issue, i.e. Simple Scan does not support your scanner perfectly -- or possibly not at all. Unfortunately such problems happen more often then they should, and while it might indeed be a problem with Simple Scan, in our experience, most of the time it is not. This is why we prepared a check-list at [1] that will let you find out whether or not it really is a problem with Simple Scan and what your options are in either case. Please read that list and tell us how you decided to proceed. I will set this bug to "Incomplete", so a friendly robot will expire this bug in 60 days if you do not respond. However, we would really prefer to hear back from you! Best Regards Michael [1] https://help.ubuntu.com/community/SimpleScanHardwareIssues ============================================================== can you attach a log of the sane commands simple-scan sends? it should be logged in ~/.cache/simple-scan ** Changed in: simple-scan Status: Triaged => Incomplete ** Changed in: simple-scan (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/931689 Title: HP Photosmart C6180 at 2400 dpi: signal 5 in g_realloc() To manage notifications about this bug go to: https://bugs.launchpad.net/simple-scan/+bug/931689/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs