apport information
** Tags added: apport-collected precise
** Description changed:
My computer model is: Acer Aspire One D255E
Uname: 2.6.38-11-generic #48-Ubuntu SMP Fri Jul 29 19:02:55 UTC 2011 x86_64
x86_64 x86_64 GNU/Linux
Whenever I select log-off or restart from gui, the gnome or unity
session ends and my computer hangs. At that point, all i can do is hit
the power button to trigger a shutdown. I have the same version of
Ubuntu installed on other computers and the logout/restart problem does
not occur, so I think the problem is with Acer netbook's hardware.
Shutdown works in that the computer successfully shuts down, however,
after the unity or gnome session ends the computer hangs for around 15
seconds before completing the shutdown process.
ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: linux-image-2.6.38-11-generic 2.6.38-11.48
ProcVersionSignature: Ubuntu 2.6.38-11.48-generic 2.6.38.8
Uname: Linux 2.6.38-11-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
AplayDevices:
**** List of PLAYBACK Hardware Devices ****
card 0: Intel [HDA Intel], device 0: ALC272X Analog [ALC272X Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
Architecture: amd64
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 0: Intel [HDA Intel], device 0: ALC272X Analog [ALC272X Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: jason 2305 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
Card hw:0 'Intel'/'HDA Intel at 0x98200000 irq 45'
Mixer name : 'Realtek ALC272X'
Components : 'HDA:10ec0272,10250002,00100001'
Controls : 16
Simple ctrls : 9
Date: Sun Sep 4 16:45:34 2011
HibernationDevice: RESUME=UUID=043f9616-0abb-493f-9aa8-dc90338d042e
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
MachineType: Acer AOD255E
ProcEnviron:
LANGUAGE=en_US:en
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-11-generic
root=UUID=55d7c384-475c-4675-8d82-64bb9e70f18f ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-2.6.38-11-generic N/A
linux-backports-modules-2.6.38-11-generic N/A
linux-firmware 1.52
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
SourcePackage: linux
UpgradeStatus: Upgraded to natty on 2011-06-22 (74 days ago)
dmi.bios.date: 02/15/2011
dmi.bios.vendor: Acer
dmi.bios.version: V3.15(DDR3)
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: JE02_PT_E
dmi.board.vendor: Acer
dmi.board.version: V3.15(DDR3)
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V3.15(DDR3)
dmi.modalias:
dmi:bvnAcer:bvrV3.15(DDR3):bd02/15/2011:svnAcer:pnAOD255E:pvrV3.15(DDR3):rvnAcer:rnJE02_PT_E:rvrV3.15(DDR3):cvnAcer:ct10:cvrV3.15(DDR3):
dmi.product.name: AOD255E
dmi.product.version: V3.15(DDR3)
dmi.sys.vendor: Acer
+ ---
+ AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
+ AplayDevices:
+ **** List of PLAYBACK Hardware Devices ****
+ card 0: Intel [HDA Intel], device 0: ALC272X Analog [ALC272X Analog]
+ Subdevices: 1/1
+ Subdevice #0: subdevice #0
+ ApportVersion: 2.0.1-0ubuntu6
+ Architecture: amd64
+ ArecordDevices:
+ **** List of CAPTURE Hardware Devices ****
+ card 0: Intel [HDA Intel], device 0: ALC272X Analog [ALC272X Analog]
+ Subdevices: 1/1
+ Subdevice #0: subdevice #0
+ AudioDevicesInUse:
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC0: jason 1897 F.... pulseaudio
+ Card0.Amixer.info:
+ Card hw:0 'Intel'/'HDA Intel at 0x98200000 irq 44'
+ Mixer name : 'Realtek ALC272X'
+ Components : 'HDA:10ec0272,10250002,00100001'
+ Controls : 17
+ Simple ctrls : 9
+ DistroRelease: Ubuntu 12.04
+ HibernationDevice: RESUME=UUID=f1b47d16-a29c-4335-8bd4-3aeafb5e7eaf
+ InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
+ MachineType: Acer AOD255E
+ Package: linux (not installed)
+ ProcEnviron:
+ TERM=xterm
+ PATH=(custom, no user)
+ LANG=en_US.UTF-8
+ SHELL=/bin/bash
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-24-generic
root=UUID=f1816990-c6b0-4641-abf4-3b7622a8c6f4 ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 3.2.0-24.37-generic 3.2.14
+ RelatedPackageVersions:
+ linux-restricted-modules-3.2.0-24-generic N/A
+ linux-backports-modules-3.2.0-24-generic N/A
+ linux-firmware 1.79
+ SourcePackage: linux
+ Tags: precise precise
+ Uname: Linux 3.2.0-24-generic x86_64
+ UpgradeStatus: Upgraded to precise on 2012-04-27 (0 days ago)
+ UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
+ dmi.bios.date: 02/15/2011
+ dmi.bios.vendor: Acer
+ dmi.bios.version: V3.15(DDR3)
+ dmi.board.asset.tag: Base Board Asset Tag
+ dmi.board.name: JE02_PT_E
+ dmi.board.vendor: Acer
+ dmi.board.version: V3.15(DDR3)
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: Acer
+ dmi.chassis.version: V3.15(DDR3)
+ dmi.modalias:
dmi:bvnAcer:bvrV3.15(DDR3):bd02/15/2011:svnAcer:pnAOD255E:pvrV3.15(DDR3):rvnAcer:rnJE02_PT_E:rvrV3.15(DDR3):cvnAcer:ct10:cvrV3.15(DDR3):
+ dmi.product.name: AOD255E
+ dmi.product.version: V3.15(DDR3)
+ dmi.sys.vendor: Acer
** Attachment added: "AcpiTables.txt"
https://bugs.launchpad.net/bugs/841416/+attachment/3110620/+files/AcpiTables.txt
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https://bugs.launchpad.net/bugs/841416
Title:
Netbook hangs during log-off or restart.
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