Hello Lixin,
Thanks for reporting the issue in HPLIP. To help us understand and analyze the
issue please follow following things.
=> Download and install the latest HPLIP release from
http://hplipopensource.com/hplip-web/install/install/index.html
=> Reconfigure print queue with the commands in the terminal mentioned below.
=> system-config-printer (remove all print queues)
=> hp-setup -g > /tmp/hpsetup.log (It should not be run in a root mode.
This command is for adding print queue.Please make sure you select ppd name
having "-ps" or "hpcups" substring)
=>Try printing now.
If problem persistes then please pastee the output of /tmp/hpsetup.log
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Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1014478
Title:
No PPD available for HP LaserJet Enterprise 500 Color m551
To manage notifications about this bug go to:
https://bugs.launchpad.net/hplip/+bug/1014478/+subscriptions
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