** Description changed:
The HP LaserJet Enterprise 500 Color m551dn printer is claimed to be
fully supported using HPLIP 3.11.10 (http://hplipopensource.com/hplip-
web/models/color_laserjet/hp_laserjet_500_color_m551.html), so it should
be supported under the 3.12.2 version shipped with Ubuntu 12.04.
Installing the printer using KDE's print setup interface to CUPS
defaults to using the HP DesignJet 500 Foomatic/cdnj500 driver, which
works, but doesn't allow duplex printing, at least when trying from
okular.
Installing the printer using hplip-gui (hp-setup) spits out a warning
message about
warning: No PPD found for model laserjet_500_color_m551 using new
algorithm. Trying old algorithm...
And the PPD field is defaulted to
foomatic-db-compressed-ppds:0/ppd/foomatic-ppd/HP-LaserJet_5100-pxlmono.ppd
Which *does* allow duplex printing from okular, but fails to print in
colour.
+
+ [Impact] There is no package which has printer-driver-postscript-hp in
+ its dependencies, which makes this package not getting installed
+ automatically. The package contains the PPD files for all PostScript
+ printers from HP. Without it, these printers get set up with inferior
+ generic PostScript PPDs, PCL PPDs, or even completely wrong drivers,
+ causing lots of problems with principally perfectly supported printers.
+ HP's PostScript printers are one of the most common classes of laser
+ printers.
+
+ [Test Case] To reproduce without having the appropriate printer:
+
+ apt-cache rdepends printer-driver-postscript-hp
+
+ These command gives no output after "Reverse Depends:". With the fixed
+ package "hplip" appears after "Reverse Depends:".
+
+ [Regression Potential] None, the fixed HPLIP causes an additional
+ package (printer-driver-postscript-hp) to be installed during the
+ update, this will not break anything.
** Changed in: hplip (Ubuntu Precise)
Status: Triaged => Fix Committed
** Description changed:
The HP LaserJet Enterprise 500 Color m551dn printer is claimed to be
fully supported using HPLIP 3.11.10 (http://hplipopensource.com/hplip-
web/models/color_laserjet/hp_laserjet_500_color_m551.html), so it should
be supported under the 3.12.2 version shipped with Ubuntu 12.04.
Installing the printer using KDE's print setup interface to CUPS
defaults to using the HP DesignJet 500 Foomatic/cdnj500 driver, which
works, but doesn't allow duplex printing, at least when trying from
okular.
Installing the printer using hplip-gui (hp-setup) spits out a warning
message about
warning: No PPD found for model laserjet_500_color_m551 using new
algorithm. Trying old algorithm...
And the PPD field is defaulted to
foomatic-db-compressed-ppds:0/ppd/foomatic-ppd/HP-LaserJet_5100-pxlmono.ppd
Which *does* allow duplex printing from okular, but fails to print in
colour.
+ NOTE: Due to the Quantal alpha 2 soft freeze the fixed package for
+ Quantal is prepared but not uploaded yet. The Quantal fix is exactly the
+ same as for Precise.
+
[Impact] There is no package which has printer-driver-postscript-hp in
its dependencies, which makes this package not getting installed
automatically. The package contains the PPD files for all PostScript
printers from HP. Without it, these printers get set up with inferior
generic PostScript PPDs, PCL PPDs, or even completely wrong drivers,
causing lots of problems with principally perfectly supported printers.
HP's PostScript printers are one of the most common classes of laser
printers.
[Test Case] To reproduce without having the appropriate printer:
apt-cache rdepends printer-driver-postscript-hp
These command gives no output after "Reverse Depends:". With the fixed
package "hplip" appears after "Reverse Depends:".
[Regression Potential] None, the fixed HPLIP causes an additional
package (printer-driver-postscript-hp) to be installed during the
update, this will not break anything.
--
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Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1014478
Title:
No PPD available for HP LaserJet Enterprise 500 Color m551
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