apport information
** Tags added: apport-collected
** Description changed:
Tested with base Ubuntu ALSA driver.
Then downloaded and built latest ALSA driver (1.0.25) from source.
Also applied recent Ubuntu precise-proposed update that was supposed to
fix lack of support for Realtek 280 chipset.
Still no sound from speakers, even though get sound if you use headphone
jack.
ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: alsa-base 1.0.25+dfsg-0ubuntu1
ProcVersionSignature: Ubuntu 3.2.0-29.46-generic 3.2.24
Uname: Linux 3.2.0-29-generic x86_64
NonfreeKernelModules: nvidia
AlsaVersion:
Advanced Linux Sound Architecture Driver Version 1.0.25.
Compiled on Aug 11 2012 for kernel 3.2.0-29-generic (SMP).
ApportVersion: 2.0.1-0ubuntu12
Architecture: amd64
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: HDA Generic [HDA Generic]
Subdevices: 1/1
Subdevice #0: subdevice #0
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: ryan 1864 F.... pulseaudio
Card0.Amixer.info:
Card hw:0 'PCH'/'HDA Intel PCH at 0xf7310000 irq 47'
Mixer name : 'Intel PantherPoint HDMI'
Components : 'HDA:10ec0280,1179fb04,00100003
HDA:80862806,1179fb30,00100000'
Controls : 11
Simple ctrls : 5
Date: Sat Aug 11 15:14:40 2012
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64
(20120425)
PackageArchitecture: all
ProcEnviron:
LANGUAGE=en_CA:en
TERM=xterm
PATH=(custom, no user)
LANG=en_CA.UTF-8
SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_DevicesInUse:
1864 ryan F.... pulseaudio
PID ACCESS COMMAND
Symptom_Jack: Speaker, Internal
Symptom_Type: No sound at all
Title: [Satellite P850, Realtek ID 280, Speaker, Internal] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/13/2012
dmi.bios.vendor: TOSHIBA
dmi.bios.version: 1.60
dmi.board.asset.tag: *
dmi.board.name: QFKAA
dmi.board.vendor: TOSHIBA
dmi.board.version: 1.00
dmi.chassis.asset.tag: *
dmi.chassis.type: 10
dmi.chassis.vendor: TOSHIBA
dmi.chassis.version: *
dmi.modalias:
dmi:bvnTOSHIBA:bvr1.60:bd06/13/2012:svnTOSHIBA:pnSatelliteP850:pvrPSPKBC-057010:rvnTOSHIBA:rnQFKAA:rvr1.00:cvnTOSHIBA:ct10:cvr*:
dmi.product.name: Satellite P850
dmi.product.version: PSPKBC-057010
dmi.sys.vendor: TOSHIBA
+ ---
+ AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
+ ApportVersion: 2.0.1-0ubuntu12
+ Architecture: amd64
+ ArecordDevices:
+ **** List of CAPTURE Hardware Devices ****
+ card 0: PCH [HDA Intel PCH], device 0: ALC280 Analog [ALC280 Analog]
+ Subdevices: 1/1
+ Subdevice #0: subdevice #0
+ AudioDevicesInUse:
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC0: ryan 1766 F.... pulseaudio
+ /dev/snd/pcmC0D0p: ryan 1766 F...m pulseaudio
+ Card0.Amixer.info:
+ Card hw:0 'PCH'/'HDA Intel PCH at 0xf7310000 irq 47'
+ Mixer name : 'Intel PantherPoint HDMI'
+ Components : 'HDA:10ec0280,1179fb04,00100003
HDA:80862806,1179fb30,00100000'
+ Controls : 22
+ Simple ctrls : 10
+ DistroRelease: Ubuntu 12.04
+ InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64
(20120425)
+ Package: alsa-driver (not installed)
+ ProcEnviron:
+ LANGUAGE=en_CA:en
+ TERM=xterm
+ PATH=(custom, no user)
+ LANG=en_CA.UTF-8
+ SHELL=/bin/bash
+ ProcVersionSignature: Ubuntu 3.2.0-29.46-generic 3.2.24
+ Tags: precise running-unity
+ Uname: Linux 3.2.0-29-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ dmi.bios.date: 06/13/2012
+ dmi.bios.vendor: TOSHIBA
+ dmi.bios.version: 1.60
+ dmi.board.asset.tag: *
+ dmi.board.name: QFKAA
+ dmi.board.vendor: TOSHIBA
+ dmi.board.version: 1.00
+ dmi.chassis.asset.tag: *
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: TOSHIBA
+ dmi.chassis.version: *
+ dmi.modalias:
dmi:bvnTOSHIBA:bvr1.60:bd06/13/2012:svnTOSHIBA:pnSatelliteP850:pvrPSPKBC-057010:rvnTOSHIBA:rnQFKAA:rvr1.00:cvnTOSHIBA:ct10:cvr*:
+ dmi.product.name: Satellite P850
+ dmi.product.version: PSPKBC-057010
+ dmi.sys.vendor: TOSHIBA
** Attachment added: "AlsaDevices.txt"
https://bugs.launchpad.net/bugs/1035715/+attachment/3261582/+files/AlsaDevices.txt
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https://bugs.launchpad.net/bugs/1035715
Title:
[Satellite P850, Realtek ID 280, Speaker, Internal] No sound at all.
However, sound does work if headphone jack is used.
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1035715/+subscriptions
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