On Sun, May 5, 2013 at 6:17 AM, Robert <[email protected]> wrote:
> apport information
>
> ** Tags added: apport-collected raring
>
> ** Description changed:
>
>   Running 13.04 with linux-generic 3.8.0.19.35. USB external disk cannot
>   be accessed.

Could you make sure this USB disk working on previous release or other
OS(such as, windows)?

If it is working on at least one OS,  it will be helpful if you can
collect usbmon[1]
trace on the device.

See below link to see how to use usbmon to get the trace(you need to setup
the trace before using the HDD)

http://www.mjmwired.net/kernel/Documentation/usb/usbmon.txt

Thanks,

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https://bugs.launchpad.net/bugs/1176355

Title:
  Can't access USB external disk

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