It's no surprise that Ubuntu is still what it is as long as bug reports
get managed this ridiculous way.

This issue is intermittent, happens randomly, and is a regression (i.e. has 
started happening at a certain update, never happened before).
Ignoring it just because the reporter doesn't have the latest bios is 
ridiculous.

This is most probably not even in Linux; I chose linux just because I
have no idea what package it belongs to, and there's no generic "ubuntu"
package to report bugs against.

** Also affects: unity (Ubuntu)
   Importance: Undecided
       Status: New

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https://bugs.launchpad.net/bugs/1353129

Title:
  [REGRESSION 2014-08] Volume up/down keys, and printScreen key, have
  stopped working

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