Thank you. This problem occurred using 14.4 after the upgrade, and the problem appeared suddenly between printing a 2 page document. Page 1 printed fine, but page 2 failed. Since then I cannot print anything, as this communication failure goes nowhere. I've had concerns in the past about upgrading as opposed to a fresh install, and I've had hints concerning the software updater, as it informs that some of the old versions (repositories??) will be used. It seems that there may be a lockout of all the newest stuff. However, the printer worked for months after the update. Hopefully you received the bug report. Apport is new to me,
Dave On Tue, Dec 2, 2014 at 11:48 PM, Christopher M. Penalver < [email protected]> wrote: > David Sprung, thank you for reporting this and helping make Ubuntu better. > Please execute the following command, as it will automatically gather > debugging information, in a terminal: > apport-collect 1398595 > > As well, just to clarify, did this problem not occur in 14.04, or before > you upgraded to it? > > ** Package changed: ubuntu => cups (Ubuntu) > > ** Changed in: cups (Ubuntu) > Status: New => Incomplete > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1398595 > > Title: > Working printer device communication error (5012) > > Status in cups package in Ubuntu: > Incomplete > > Bug description: > My Deskjet 1000 series printer doesn't print now. It used to, but HPLIP > confirms a device communication error (5012). I'm using Ubuntu 14.4 LTS > (upgrade) with AMD 64bit archetecture. It worked well up until about 2 > weeks ago. I printed one page perfectly, but the second page failed. I then > bought the newest model of same printer (HP 1010) thinking that the device > was the problem. Same error. > Any help would surely be appreciated here. > > Thanks in advance, > David Sprung > > P.S. I've tried deleting HPLIP and trying it without: failed. > Installed newest HPLIP: failed. Help! I'm beginning to think it's a > software issue, as my Dad's printer (HP) failed on his machine about > the same time > > To manage notifications about this bug go to: > https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1398595/+subscriptions > -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1398595 Title: Working printer device communication error (5012) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1398595/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
