apport information ** Tags added: apport-collected
** Description changed: We have a dozen of HP laptop here running ubuntu and xubuntu 14.04 and 14.10 and, since few months, all of them can't power off when we try to shutdown them. Indeed, after few seconds of an apparent power off, the laptops restart. Please find attached, the dmesg result of one of them. + --- + ApportVersion: 2.14.1-0ubuntu3.7 + Architecture: amd64 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/controlC0: slafont 2100 F.... pulseaudio + /dev/snd/pcmC0D0p: slafont 2100 F...m pulseaudio + /dev/snd/timer: slafont 2100 f.... pulseaudio + CurrentDesktop: Unity + DistroRelease: Ubuntu 14.04 + HibernationDevice: RESUME=UUID=d61ff2e7-d6d3-431a-823e-c1a06ff2da80 + InstallationDate: Installed on 2014-01-16 (434 days ago) + InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1) + MachineType: Hewlett-Packard HP EliteBook Folio 9470m + Package: linux (not installed) + ProcFB: 0 inteldrmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-48-generic root=UUID=594fc36c-3a8e-4857-a07c-a7b89e44816a ro quiet splash acpi_backlight=vendor vt.handoff=7 + ProcVersionSignature: Ubuntu 3.13.0-48.80-generic 3.13.11-ckt16 + RelatedPackageVersions: + linux-restricted-modules-3.13.0-48-generic N/A + linux-backports-modules-3.13.0-48-generic N/A + linux-firmware 1.127.11 + Tags: trusty + Uname: Linux 3.13.0-48-generic x86_64 + UpgradeStatus: Upgraded to trusty on 2014-04-29 (331 days ago) + UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 10/08/2013 + dmi.bios.vendor: Hewlett-Packard + dmi.bios.version: 68IBD Ver. F.47 + dmi.board.name: 18DF + dmi.board.vendor: Hewlett-Packard + dmi.board.version: KBC Version 62.17 + dmi.chassis.asset.tag: CNU3519KSP + dmi.chassis.type: 10 + dmi.chassis.vendor: Hewlett-Packard + dmi.modalias: dmi:bvnHewlett-Packard:bvr68IBDVer.F.47:bd10/08/2013:svnHewlett-Packard:pnHPEliteBookFolio9470m:pvrA1029D1102:rvnHewlett-Packard:rn18DF:rvrKBCVersion62.17:cvnHewlett-Packard:ct10:cvr: + dmi.product.name: HP EliteBook Folio 9470m + dmi.product.version: A1029D1102 + dmi.sys.vendor: Hewlett-Packard ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1436451/+attachment/4356995/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1436451 Title: can't power off when shutting down To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1436451/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
