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For some reason, Ubuntu Software Center became unable to log me into my
"Ubuntu One" account (I had logged in using the same credentials a few
hours earlier), but this is not a bug report for that. I tried to reset
the password and it came back and told me the e-mail address was not
recognized (I used the same e-mail address and password to log into the
website to post this report). When I tried to create a new Ubuntu-One
account using my usual e-mail address, I was unable to proceed because
the "Capcha" images have become so hard to read there is no way, even
with use of a magnifying glass, that I could make out the characters in
the image (one of the more readable samples attached as a screenshot).
I refreshed and tried again. And again. And again. Then I started
counting. Over an hour, and 120 Capcha images later, I gave up and
logged in via the website through a browser.
The problem is that the Capcha images have become so smeared and
obscured that I am unable to decode any of them, it seems. An
alternative to the Capcha images should be offered; solve a math or
logic word problem, for example. I have a combination of vision
problems, along with dyslexia. Reliance on Capcha without alternatives
has made on-line activity a miserable experience much of the time. I
can't post comments on many websites anymore, and now I can't even force
Ubuntu Software Center to admit that my Ubuntu-One account already
exists.
This is an accessibility issue, and should be addressed in a near-term
future update of the software center.
** Affects: ubuntu-sso-client (Ubuntu)
Importance: Undecided
Status: New
** Tags: accessibility capcha
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Capcha has become impossible to read for those with vision trouble, need an
alternative
https://bugs.launchpad.net/bugs/1359440
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