If I understand correctly this is ubuntu 'official' bug reporting and support offer to end users.
Snarky or not is what you can see, the bug report started and after 3 month there is a reply. Even though the reply is not really well thought through. If you are the maintainer of this ubuntu bug report it is your responsibility to do it properly. No matter it is paid or volunteer. If I am unable to do it properly then I would withdrawn from it. Thousands of volunteers working on open source project and they do deliver high quality support. The reason of volunteering is not for not well thought and ignorance. If this level of service is what Ubuntu offers then I will have no word more but moving away from Ubuntu. If you are not the maintainer of this 'official' Ubuntu bug report then what I have said does not apply to you. I am replying to the Ubuntu support maintainer - -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1589912 Title: xsane fail tp detect scanner MP495 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xsane/+bug/1589912/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
