apport information ** Tags added: apport-collected xenial
** Description changed: When I connect my Sony SRS-X1 Bluetooth speaker to Ubuntu, it only plays back as "mono" and refuses to use "hi fidelity". I have Windows 10 installed on the same laptop and when I've used the Bluetooth speaker in Ubuntu, Windows will "forget" the speaker on its Bluetooth list. I have to hold in the "reset" button on the speaker itself and re-add the speaker to Windows 10. This ONLY HAPPENS if I try using this speaker in Ubuntu, which suggests that Ubuntu is forcing the speaker into "mono" mode and Windows then sees it as a different device????? Please help. I will post all needed outputs as instructed. Cheers! + --- + ApportVersion: 2.20.1-0ubuntu2.10 + Architecture: amd64 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/pcmC0D0c: david 3626 F...m pulseaudio + /dev/snd/controlC0: david 3626 F.... pulseaudio + CurrentDesktop: Unity + DistroRelease: Ubuntu 16.04 + EcryptfsInUse: Yes + InstallationDate: Installed on 2016-07-28 (367 days ago) + InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) + Package: pulseaudio 1:8.0-0ubuntu3.3 + PackageArchitecture: amd64 + ProcVersionSignature: Ubuntu 4.4.0-87.110-generic 4.4.73 + Tags: xenial + Uname: Linux 4.4.0-87-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 12/16/2013 + dmi.bios.vendor: Insyde Corp. + dmi.bios.version: V2.21 + dmi.board.asset.tag: Type2 - Board Asset Tag + dmi.board.name: VA50_HC_CR + dmi.board.vendor: Acer + dmi.board.version: Type2 - Board Version + dmi.chassis.type: 10 + dmi.chassis.vendor: Insyde Corp. + dmi.chassis.version: V2.21 + dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.21:bd12/16/2013:svnAcer:pnAspireV3-571:pvrV2.21:rvnAcer:rnVA50_HC_CR:rvrType2-BoardVersion:cvnInsydeCorp.:ct10:cvrV2.21: + dmi.product.name: Aspire V3-571 + dmi.product.version: V2.21 + dmi.sys.vendor: Acer + modified.conffile..etc.xdg.autostart.pulseaudio.desktop: [modified] + mtime.conffile..etc.xdg.autostart.pulseaudio.desktop: 2016-07-29T10:08:04.428983 ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1707487/+attachment/4924478/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1707487 Title: Bluetooth speaker only plays as mono To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1707487/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
