Ok, that confirmed that you have the current package directly from vmware.
Ubunut as a community can not guarantee for that content and thereby not
support these packages as well as issue on their upgrade.
The 10.1.15 version you have on Xenial is the one from vmware.
The 10.1.10 version on Artful that you compare from Debian/Ubuntu.
We might even have the same service name once we moved to 10.1.15 some day, but
not for now.
Setting status to invalid.
I'm still subscribed if you want to discuss, but I don't think it is a
bug in Ubuntu.
** Changed in: open-vm-tools (Ubuntu)
Status: Incomplete => Invalid
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https://bugs.launchpad.net/bugs/1713593
Title:
The VGAuth service name is different on Ubuntu-16.04 (or older) Vs
Ubuntu-17.10
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