apport information

** Tags added: apport-collected

** Description changed:

  I have an issue where the firmware on demand for my Pci-e DVB S2 card
  never gets loaded. Was working perfectly under 14.04 LTS after upgrade
  to 16.04 card stopped working and it seems to be related to this
  problem. Card firmeware loads fine. Tuner firmware cannot load even
  though it is there and is confirmed with the correct mdsum etc.
  
  Right now I have no working DVD S2 sat card. Any help appreciated.
  
  :~$ lsb_release -rd
  Description:  Ubuntu 16.04.3 LTS
  Release:      16.04
  
  
  dvb-usb: found a 'TeVii S660 USB' in cold state, will try to load a firmware
  [   21.609353] dvb-usb: downloading firmware from file 'dvb-usb-s660.fw'
  [   21.760021] dvb-usb: found a 'TeVii S660 USB' in warm state.
  [   21.760157] dvb-usb: will pass the complete MPEG2 transport stream to the 
software demuxer.
  [   22.011709] dvb-usb: MAC address: 00:18:bd:5b:34:19
  [   22.672195] dvb-usb: schedule remote query interval to 150 msecs.
  [   22.672197] dvb-usb: TeVii S660 USB successfully initialized and connected.
  [   22.672223] dvb-usb: found a 'TeVii S660 USB' in cold state, will try to 
load a firmware
  [   22.672248] dvb-usb: downloading firmware from file 'dvb-usb-s660.fw'
  [   22.828038] dvb-usb: found a 'TeVii S660 USB' in warm state.
  [   22.828188] dvb-usb: will pass the complete MPEG2 transport stream to the 
software demuxer.
  [   23.066430] dvb-usb: MAC address: 00:18:bd:5b:34:1a
  [   23.085944] dvb-usb: schedule remote query interval to 150 msecs.
  [   23.085945] dvb-usb: TeVii S660 USB successfully initialized and connected.
  [ 2439.905073] ds3000_firmware_ondemand: Waiting for firmware upload 
(dvb-fe-ds3000.fw)...
  [ 2440.548843] ds3000_firmware_ondemand: Waiting for firmware upload 
(dvb-fe-ds3000.fw)...
+ --- 
+ ApportVersion: 2.20.1-0ubuntu2.10
+ Architecture: amd64
+ AudioDevicesInUse:
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC1:  stephen    6211 F.... pulseaudio
+  /dev/snd/controlC0:  stephen    6211 F.... pulseaudio
+ CurrentDesktop: GNOME
+ DistroRelease: Ubuntu 16.04
+ HibernationDevice: RESUME=
+ MachineType: Gigabyte Technology Co., Ltd. EP45C-DS3R
+ NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
+ Package: linux (not installed)
+ ProcFB: 0 VESA VGA
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-97-generic 
root=UUID=8db65865-2ece-4cae-9fe9-3473eb9854ec ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 4.4.0-97.120-generic 4.4.87
+ RelatedPackageVersions:
+  linux-restricted-modules-4.4.0-97-generic N/A
+  linux-backports-modules-4.4.0-97-generic  N/A
+  linux-firmware                            1.157.13
+ RfKill:
+  
+ Tags:  xenial
+ Uname: Linux 4.4.0-97-generic x86_64
+ UpgradeStatus: Upgraded to xenial on 2017-06-04 (148 days ago)
+ UserGroups: adm admin audio cdrom dialout dip disk fax floppy fuse hts kvm 
libvirtd lpadmin mythtv netdev plugdev sambashare scanner sudo tape users 
vboxusers video www-data
+ _MarkForUpload: True
+ dmi.bios.date: 09/03/2009
+ dmi.bios.vendor: Award Software International, Inc.
+ dmi.bios.version: F6a
+ dmi.board.name: EP45C-DS3R
+ dmi.board.vendor: Gigabyte Technology Co., Ltd.
+ dmi.board.version: x.x
+ dmi.chassis.type: 3
+ dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
+ dmi.modalias: 
dmi:bvnAwardSoftwareInternational,Inc.:bvrF6a:bd09/03/2009:svnGigabyteTechnologyCo.,Ltd.:pnEP45C-DS3R:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnEP45C-DS3R:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
+ dmi.product.name: EP45C-DS3R
+ dmi.sys.vendor: Gigabyte Technology Co., Ltd.

** Attachment added: "AlsaInfo.txt"
   
https://bugs.launchpad.net/bugs/1728748/+attachment/5000585/+files/AlsaInfo.txt

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Title:
  ds3000_firmware_ondemand: Waiting for firmware upload (dvb-fe-
  ds3000.fw)...

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