It would be nice if you could provide some debugging information as
described in the sane-sm3840 man page:
SANE_DEBUG_SM3840
If the library was compiled with debug support enabled, this
environment variable controls the debug level for this backend.
E.g., a value of 128 requests all debug output to be printed.
Smaller levels reduce verbosity. To see error messages on stderr
set SANE_DEBUG_SM3840 to 1.
--
lost support for sm3840 family scanners
https://bugs.launchpad.net/bugs/115898
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