Public bug reported:
I have experienced this bug many many times. The laptop I am using is a
Lenovo ThinkPad P71.
I have removed the SSD from my laptop, shut down, connected an external
hard drive, and booted from a USB with Ubuntu 16.04. The installer
obviously recognizes the external hard drive as the main storage device.
I do this because I want Ubuntu with full disk encryption installed on
an external hard drive. When I get to the screen that asks for a
username and password for the computer, I input the information. Then I
proceed and it loads for about 10 minutes before doing anything. Then
the installer proceeds for a while, and in the bottom left it shows what
the installer is working on. When it gets to "Creating user..." it
crashes 99% of the time.
After attempting to install over 10-15 times, it occasionally does NOT
crash, and installs correctly at this step. I have no idea why...
This bug DOES NOT happen if I do not select encrypt the disk.
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: ubiquity 2.21.63.4
ProcVersionSignature: Ubuntu 4.10.0-28.32~16.04.2-generic 4.10.17
Uname: Linux 4.10.0-28-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.10
Architecture: amd64
CasperVersion: 1.376.2
Date: Sat Feb 3 22:20:50 2018
InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/ubuntu.seed
boot=casper only-ubiquity quiet splash ---
LiveMediaBuild: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801)
ProcEnviron:
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)
** Affects: ubiquity (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug ubiquity-2.21.63.4 ubuntu xenial
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https://bugs.launchpad.net/bugs/1747226
Title:
Installation crashes during "Creating user..."
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