Public bug reported:
Hey,
I have Xerox Phaser 3330 with installed official drivers.Cups sees this
usb printer, sends the job and says that the job is completed. In fact
nothing happens.
I connected to this printer through the network, it works. But
unfortunately i need the usb connection.
Could you help me with this?
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: cups 2.2.7-1ubuntu2
ProcVersionSignature: Ubuntu 4.15.0-22.24-generic 4.15.17
Uname: Linux 4.15.0-22-generic x86_64
ApportVersion: 2.20.9-0ubuntu7
Architecture: amd64
CurrentDesktop: Unity:Unity7:ubuntu
Date: Fri Jun 1 16:31:14 2018
InstallationDate: Installed on 2017-09-08 (266 days ago)
InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
Lpstat: device for Xerox-Phaser-3330:
usb://Xerox/Phaser%203330?serial=3385783140&interface=1
MachineType: System manufacturer System Product Name
Papersize: a4
PpdFiles: Xerox-Phaser-3330: Xerox Tuscany, 1.0
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-22-generic
root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1
SourcePackage: cups
UpgradeStatus: Upgraded to bionic on 2018-05-22 (10 days ago)
dmi.bios.date: 11/26/2010
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1706
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: M4A88TD-M
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr1706:bd11/26/2010:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnM4A88TD-M:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.family: To Be Filled By O.E.M.
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
** Affects: cups (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apparmor apport-bug bionic
** Description changed:
Hey,
I have Xerox Phaser 3330 with installed official drivers.Cups sees this
usb printer, sends the job and says that the job is completed. In fact
nothing happens.
+
+ I connected to this printer through the network, it works. But
+ unfortunately i need the usb connection.
Could you help me with this?
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: cups 2.2.7-1ubuntu2
ProcVersionSignature: Ubuntu 4.15.0-22.24-generic 4.15.17
Uname: Linux 4.15.0-22-generic x86_64
ApportVersion: 2.20.9-0ubuntu7
Architecture: amd64
CurrentDesktop: Unity:Unity7:ubuntu
Date: Fri Jun 1 16:31:14 2018
InstallationDate: Installed on 2017-09-08 (266 days ago)
InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
Lpstat: device for Xerox-Phaser-3330:
usb://Xerox/Phaser%203330?serial=3385783140&interface=1
MachineType: System manufacturer System Product Name
Papersize: a4
PpdFiles: Xerox-Phaser-3330: Xerox Tuscany, 1.0
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-22-generic
root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1
SourcePackage: cups
UpgradeStatus: Upgraded to bionic on 2018-05-22 (10 days ago)
dmi.bios.date: 11/26/2010
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1706
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: M4A88TD-M
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr1706:bd11/26/2010:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnM4A88TD-M:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.family: To Be Filled By O.E.M.
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
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https://bugs.launchpad.net/bugs/1774642
Title:
cups sees Xerox Phaser 3330 but doesnot print
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