Thanks for filing this bug in Ubuntu.
dmesg has many lines like this:
[66571.561333] NMI watchdog: BUG: soft lockup - CPU#0 stuck for 42s!
[vmtoolsd:2016]
I see you are upgrading from the old open-vm-tools that was shipped in
xenial, and perhaps this is a problem with the old version.
Could you perhaps try to reboot this sytem, to get clear of the kernel
BUG issues, and then try this:
sudo apt update
sudo apt -f install
See if that helps and if it can get you upgraded fully to the new open-
vm-tools that was made available in xenial-updates.
Thanks!
** Changed in: open-vm-tools (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1774836
Title:
package open-vm-tools-desktop 2:10.0.7-3227872-5ubuntu1~16.04.2 failed
to install/upgrade: subprocess new pre-removal script returned error
exit status 1
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