The 4 text files are in the folder (see image attached), but still doesn't allow me to turn on the bluetooth.
Thank you. ** Attachment added: "Captura de pantalla de 2018-06-14 11-07-26.png" https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1776859/+attachment/5152431/+files/Captura%20de%20pantalla%20de%202018-06-14%2011-07-26.png ** Tags added: apport-collected third-party-packages wayland-session ** Description changed: Hello, I have installed ubuntu 18.04 LTS on my laptop Acer aspire E1-571 and I cannot turn on the bluetooth. It's not that it doesn't find the devises, but I do not either have the option to turn it on. I've tried installing all drivers I have found (bluez gnome, blueman, shell extension...), but the same issue remains. It is no blocked either, I've tried "sudo rfkill list" in every modification and always the same: 0: acer-wireless: Wireless LAN Soft blocked: no Hard blocked: no 1: phy0: Wireless LAN Soft blocked: no Hard blocked: no 2: brcmwl-0: Wireless LAN Soft blocked: no Hard blocked: no Do someone know what might be happening? Any solution? Thank you so much in advance. + --- + ProblemType: Bug + ApportVersion: 2.20.9-0ubuntu7.2 + Architecture: amd64 + CurrentDesktop: ubuntu:GNOME + DistroRelease: Ubuntu 18.04 + InstallationDate: Installed on 2018-05-15 (29 days ago) + InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) + InterestingModules: bluetooth + MachineType: Acer Aspire E1-571 + NonfreeKernelModules: wl + Package: linux + PackageArchitecture: amd64 + ProcEnviron: + TERM=xterm-256color + PATH=(custom, no user) + XDG_RUNTIME_DIR=<set> + LANG=es_ES.UTF-8 + SHELL=/bin/bash + ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-23-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1 + ProcVersionSignature: Ubuntu 4.15.0-23.25-generic 4.15.18 + Tags: third-party-packages bionic wayland-session + Uname: Linux 4.15.0-23-generic x86_64 + UnreportableReason: Este no es un paquete oficial de Ubuntu. Desinstale cualquier paquete de terceros e inténtelo de nuevo. + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 02/19/2013 + dmi.bios.vendor: Insyde Corp. + dmi.bios.version: V2.14 + dmi.board.asset.tag: Type2 - Board Asset Tag + dmi.board.name: EA50_HC_CR + dmi.board.vendor: Acer + dmi.board.version: Type2 - Board Version + dmi.chassis.type: 10 + dmi.chassis.vendor: Insyde Corp. + dmi.chassis.version: V2.14 + dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.14:bd02/19/2013:svnAcer:pnAspireE1-571:pvrV2.14:rvnAcer:rnEA50_HC_CR:rvrType2-BoardVersion:cvnInsydeCorp.:ct10:cvrV2.14: + dmi.product.family: Type1Family + dmi.product.name: Aspire E1-571 + dmi.product.version: V2.14 + dmi.sys.vendor: Acer + hciconfig: -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1776859 Title: Bluetooth doesn't work on ubuntu 18.04 LTS (Acer aspire E1-571) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1776859/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
