It appears you have a PCI-connected card:
Broadcom Limited BCM4313 802.11bgn Wireless Network Adapter
But it's unclear if your wifi card supports bluetooth at all. In one
case on the web an engineer has mentioned "Some of the 4313's have BT,
and some don't.". I still can't find evidence your laptop supports
bluetooth at all. Did it work in Windows?
Also, please add the missing file:
dpkg -l > dpkg.txt
Finally, if you installed bluez via a snap, please try removing it.
** Changed in: linux (Ubuntu)
Status: New => Incomplete
** No longer affects: bluez (Ubuntu)
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https://bugs.launchpad.net/bugs/1776859
Title:
Bluetooth doesn't work on ubuntu 18.04 LTS (Acer aspire E1-571)
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