Here is the output of running update-manager while reproducing the
issue:

update-manager --debug
DEBUG:AptClient.DebconfProxy:debconf socket: 
/tmp/aptdaemon-fwlr2n2s/debconf.socket
DEBUG:root:debconf.start()
DEBUG:root:debconf.stop()
INFO:root:holding back phased update gnome-software (0 < 100)
INFO:root:holding back phased update gnome-software-common (0 < 100)
DEBUG:root:WARNING: can not get name for '<Gtk.TreeViewAccessible object at 
0x7f5364dc8240 (GtkTreeViewAccessible at 0x221cde0)>'
DEBUG:root:WARNING: can not get name for '<Gtk.LabelAccessible object at 
0x7f5364dc8990 (GtkLabelAccessible at 0x2688c90)>'
DEBUG:root:WARNING: can not get name for '<Gtk.TreeSelection object at 
0x7f5364dc8a68 (GtkTreeSelection at 0x26205c0)>'
DEBUG:root:WARNING: can not get name for '<Gtk.TextViewAccessible object at 
0x7f5364dcb240 (GtkTextViewAccessible at 0x38be870)>'

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https://bugs.launchpad.net/bugs/1796031

Title:
  Panel listing packages empty, but upgrades are available

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