Public bug reported:

Xorg suddenly stops updating the display and CTRL+ALT+F1 does not work.
The issue happens randomly and does not seem to be related to content
being rendered. This time the display hang occurred while I was typing
in gnome-terminal.

I can successfully ssh into the system from another computer and run
ubuntu-bug xorg while the display is frozen.

Disconnecting the display port cable and reconnecting does not
successfully restore the image. However, after disconnecting the cable
and reconnecting, the monitor never resumed from DPMS suspend so the
signal emitted did in fact change when I disconnected the cable.

The problem occurs both with official lowlatency Ubuntu kernel and
custom kernel built from vanilla kernel sources. I haven't found a way
to deduce if this is in reality caused by kernel, xorg or the hardware.
However, considering that this happens with many different kernel
versions, I'd assume this is caused by xorg, instead.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: xorg 1:7.7+13ubuntu3.1
Uname: Linux 4.18.0-memalloc-watchdog+ x86_64
ApportVersion: 2.20.1-0ubuntu2.18
Architecture: amd64
CompizPlugins: 
[core,composite,opengl,compiztoolbox,decor,regex,mousepoll,move,resize,imgpng,wall,animation,grid,fade,place,vpswitch,gnomecompat,session,workarounds,expo,scale,ezoom]
Date: Wed Nov 14 15:23:50 2018
DistUpgraded: 2016-06-10 11:06:21,514 WARNING no activity on terminal for 300 
seconds (Applying changes)
DistroCodename: xenial
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
 Intel Corporation Xeon E3-1200 v2/3rd Gen Core processor Graphics Controller 
[8086:0162] (rev 09) (prog-if 00 [VGA controller])
   Subsystem: ASUSTeK Computer Inc. P8 series motherboard [1043:84ca]
InstallationDate: Installed on 2015-02-23 (1360 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
MachineType: System manufacturer System Product Name
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-memalloc-watchdog+ 
root=UUID=254cacdb-f61b-45a6-9885-37afd2b598ce ro libata.noacpi=1 quiet splash 
vt.handoff=7
SourcePackage: xorg
UpgradeStatus: Upgraded to xenial on 2016-06-10 (887 days ago)
dmi.bios.date: 02/04/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1101
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: P8H77-M PRO
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr1101:bd02/04/2013:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnP8H77-MPRO:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: System Product Name
dmi.product.sku: SKU
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
version.compiz: compiz 1:0.9.12.3+16.04.20180221-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.91-2~16.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.5-0ubuntu0~16.04.1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.5-0ubuntu0~16.04.1
version.xserver-xorg-core: xserver-xorg-core N/A
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
xserver.bootTime: Thu Sep  6 15:40:48 2018
xserver.configfile: default
xserver.errors:
 
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 product id                               41047 
 vendor                                     DEL
xserver.version: 2:1.19.5-0ubuntu2~16.04.1

** Affects: xorg (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug ubuntu xenial

-- 
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1803353

Title:
  Display freezes (possible i915 freeze/hang)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1803353/+subscriptions

-- 
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

Reply via email to