Public bug reported:

Hi to all.
I have a convertible laptop from Acer. Spin 5 SP513-52N
I Have a Wirele Mouse. Xiaomi MI Mouse. It Works both with wireless dongle and 
with bluetooth. 
With dongle all is ok.
With bluetooth:
a) On Windows it works good;
b) ON Android it works good;
c) On linux, various distro (ubuntu, debian, Openasuse, Mint, Majaro, Cromium 
OS), my PC Doesn't see my mouse. 

It's strange.

SOme info:

lsusb

[code] cicciocant@Spin-SP513-51:~$ lsusb
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 005: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card 
Reader Controller
Bus 001 Device 004: ID 0bda:57f3 Realtek Semiconductor Corp. 
Bus 001 Device 003: ID 04f3:22bd Elan Microelectronics Corp. 
Bus 001 Device 002: ID 0489:e0a3 Foxconn / Hon Hai
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub


lsusb -v -d 0489:e0a3

Bus 001 Device 002: ID 0489:e0a3 Foxconn / Hon Hai 
Couldn't open device, some information will be missing
Device Descriptor:
  bLength                18
  bDescriptorType         1
  bcdUSB               2.01
  bDeviceClass          224 Wireless
  bDeviceSubClass         1 Radio Frequency
  bDeviceProtocol         1 Bluetooth
  bMaxPacketSize0        64
  idVendor           0x0489 Foxconn / Hon Hai
  idProduct          0xe0a3 
  bcdDevice            0.01
  iManufacturer           0 
  iProduct                0 
  iSerial                 0 
  bNumConfigurations      1
  Configuration Descriptor:
    bLength                 9
    bDescriptorType         2
    wTotalLength          177
    bNumInterfaces          2
    bConfigurationValue     1
    iConfiguration          0 
    bmAttributes         0xe0
      Self Powered
      Remote Wakeup
    MaxPower              100mA
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        0
      bAlternateSetting       0
      bNumEndpoints           3
      bInterfaceClass       224 Wireless
      bInterfaceSubClass      1 Radio Frequency
      bInterfaceProtocol      1 Bluetooth
      iInterface              0 
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x81  EP 1 IN
        bmAttributes            3
          Transfer Type            Interrupt
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0010  1x 16 bytes
        bInterval               1
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x82  EP 2 IN
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0040  1x 64 bytes
        bInterval               1
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x02  EP 2 OUT
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0040  1x 64 bytes
        bInterval               1
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        1
      bAlternateSetting       0
      bNumEndpoints           2
      bInterfaceClass       224 Wireless
      bInterfaceSubClass      1 Radio Frequency
      bInterfaceProtocol      1 Bluetooth
      iInterface              0 
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x83  EP 3 IN
        bmAttributes            1
          Transfer Type            Isochronous
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0000  1x 0 bytes
        bInterval               1
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x03  EP 3 OUT
        bmAttributes            1
          Transfer Type            Isochronous
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0000  1x 0 bytes
        bInterval               1
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        1
      bAlternateSetting       1
      bNumEndpoints           2
      bInterfaceClass       224 Wireless
      bInterfaceSubClass      1 Radio Frequency
      bInterfaceProtocol      1 Bluetooth
      iInterface              0 
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x83  EP 3 IN
        bmAttributes            1
          Transfer Type            Isochronous
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0009  1x 9 bytes
        bInterval               1
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x03  EP 3 OUT
        bmAttributes            1
          Transfer Type            Isochronous
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0009  1x 9 bytes
        bInterval               1
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        1
      bAlternateSetting       2
      bNumEndpoints           2
      bInterfaceClass       224 Wireless
      bInterfaceSubClass      1 Radio Frequency
      bInterfaceProtocol      1 Bluetooth
      iInterface              0 
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x83  EP 3 IN
        bmAttributes            1
          Transfer Type            Isochronous
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0011  1x 17 bytes
        bInterval               1
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x03  EP 3 OUT
        bmAttributes            1
          Transfer Type            Isochronous
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0011  1x 17 bytes
        bInterval               1
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        1
      bAlternateSetting       3
      bNumEndpoints           2
      bInterfaceClass       224 Wireless
      bInterfaceSubClass      1 Radio Frequency
      bInterfaceProtocol      1 Bluetooth
      iInterface              0 
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x83  EP 3 IN
        bmAttributes            1
          Transfer Type            Isochronous
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0019  1x 25 bytes
        bInterval               1
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x03  EP 3 OUT
        bmAttributes            1
          Transfer Type            Isochronous
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0019  1x 25 bytes
        bInterval               1
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        1
      bAlternateSetting       4
      bNumEndpoints           2
      bInterfaceClass       224 Wireless
      bInterfaceSubClass      1 Radio Frequency
      bInterfaceProtocol      1 Bluetooth
      iInterface              0 
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x83  EP 3 IN
        bmAttributes            1
          Transfer Type            Isochronous
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0021  1x 33 bytes
        bInterval               1
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x03  EP 3 OUT
        bmAttributes            1
          Transfer Type            Isochronous
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0021  1x 33 bytes
        bInterval               1
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        1
      bAlternateSetting       5
      bNumEndpoints           2
      bInterfaceClass       224 Wireless
      bInterfaceSubClass      1 Radio Frequency
      bInterfaceProtocol      1 Bluetooth
      iInterface              0 
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x83  EP 3 IN
        bmAttributes            1
          Transfer Type            Isochronous
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0031  1x 49 bytes
        bInterval               1
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x03  EP 3 OUT
        bmAttributes            1
          Transfer Type            Isochronous
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0031  1x 49 bytes
        bInterval               1

dmesg | grep Bluetooth

[[code]    3.418376] Bluetooth: Core ver 2.22
[    3.418397] Bluetooth: HCI device and connection manager initialized
[    3.418401] Bluetooth: HCI socket layer initialized
[    3.418403] Bluetooth: L2CAP socket layer initialized
[    3.418410] Bluetooth: SCO socket layer initialized
[    5.305204] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
[    5.305207] Bluetooth: BNEP filters: protocol multicast
[    5.305212] Bluetooth: BNEP socket layer initialized
[   10.702546] Bluetooth: RFCOMM TTY layer initialized
[   10.702553] Bluetooth: RFCOMM socket layer initialized
[   10.702558] Bluetooth: RFCOMM ver 1.11
[  801.557920] Bluetooth: hci0: last event is not cmd complete (0x0f)
[  820.662872] Bluetooth: hci0: last event is not cmd complete (0x0f)[/code]


lsusb -v | grep -E '\<(Bus|iProduct|bDeviceClass|bDeviceProtocol)'
2>/dev/null

[code]Couldn't open device, some information will be missing
Couldn't open device, some information will be missing
Couldn't open device, some information will be missing
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Couldn't open device, some information will be missing
  bDeviceClass            9 Hub
  bDeviceProtocol         3 
Couldn't open device, some information will be missing
  iProduct                2 
Bus 001 Device 005: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card 
Reader Controller
  bDeviceClass          255 Vendor Specific Class
Couldn't open device, some information will be missing
  bDeviceProtocol       255 Vendor Specific Protocol
  iProduct                2 
      (Bus Powered)
Bus 001 Device 004: ID 0bda:57f3 Realtek Semiconductor Corp. 
  bDeviceClass          239 Miscellaneous Device
  bDeviceProtocol         1 Interface Association
  iProduct                1 
      (Bus Powered)
Bus 001 Device 003: ID 04f3:22bd Elan Microelectronics Corp. 
  bDeviceClass            0 (Defined at Interface level)
  bDeviceProtocol         0 
  iProduct               14 
Bus 001 Device 002: ID 0489:e0a3 Foxconn / Hon Hai 
  bDeviceClass          224 Wireless
  bDeviceProtocol         1 Bluetooth
  iProduct                0 
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  bDeviceClass            9 Hub
  bDeviceProtocol         1 Single TT
  iProduct                2 [/code]

hciconfig -a

[code]hci0:     Type: Primary  Bus: USB
        BD Address: 94:53:30:B8:27:EC  ACL MTU: 1024:8  SCO MTU: 50:8
        UP RUNNING 
        RX bytes:1644 acl:0 sco:0 events:84 errors:0
        TX bytes:4927 acl:0 sco:0 commands:69 errors:0
        Features: 0xff 0xfe 0x8f 0xfe 0xd8 0x3f 0x5b 0x87
        Packet type: DM1 DM3 DM5 DH1 DH3 DH5 HV1 HV2 HV3 
        Link policy: RSWITCH HOLD SNIFF 
        Link mode: SLAVE ACCEPT 
        Name: 'Spin-SP513-51'
        Class: 0x1c0000
        Service Classes: Rendering, Capturing, Object Transfer
        Device Class: Miscellaneous, 
        HCI Version: 4.1 (0x7)  Revision: 0x0
        LMP Version: 4.1 (0x7)  Subversion: 0x25a
        Manufacturer: Qualcomm (29)[/code]

hcitool dev

Devices:
        hci0    94:53:30:B8:27:EC

Now I'm in Ubuntu 18.10.

ProblemType: Bug
DistroRelease: Ubuntu 18.10
Package: linux-image-4.18.0-10-generic 4.18.0-10.11
ProcVersionSignature: Ubuntu 4.18.0-10.11-generic 4.18.12
Uname: Linux 4.18.0-10-generic x86_64
ApportVersion: 2.20.10-0ubuntu13
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  ubuntu     1954 F.... pulseaudio
CasperVersion: 1.399
CurrentDesktop: ubuntu:GNOME
Date: Mon Feb 11 14:38:10 2019
LiveMediaBuild: Ubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.3)
MachineType: Acer Spin SP513-51
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=C.UTF-8
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/username.seed 
boot=casper quiet splash ---
RelatedPackageVersions:
 linux-restricted-modules-4.18.0-10-generic N/A
 linux-backports-modules-4.18.0-10-generic  N/A
 linux-firmware                             1.175
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/15/2017
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.11
dmi.board.name: Spin SP513-51
dmi.board.vendor: Acer
dmi.board.version: V1.11
dmi.chassis.type: 31
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.11
dmi.modalias: 
dmi:bvnInsydeCorp.:bvrV1.11:bd06/15/2017:svnAcer:pnSpinSP513-51:pvrV1.11:rvnAcer:rnSpinSP513-51:rvrV1.11:cvnAcer:ct31:cvrV1.11:
dmi.product.family: SKL
dmi.product.name: Spin SP513-51
dmi.product.sku: Spin SP513-51_1139_1.11
dmi.product.version: V1.11
dmi.sys.vendor: Acer

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug cosmic

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https://bugs.launchpad.net/bugs/1815467

Title:
  my laptop does not recognize the blueooth mouse

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