@David generally running on OpenStack, instances already identify
themselves as OpenStack via DMI properties.

It sounds like you've an instance that has failed, please open a new bug
against cloud-init and in there if you could you please run:

  $ cloud-init collect-logs
  $ sudo sh -c 'cd /sys/hypervisor && grep -r . *'
  $ sudo sh -c 'cd /sys/class/dmi/id && grep -r . *'

and attach the output to the new bug.

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https://bugs.launchpad.net/bugs/1760776

Title:
  cloud-init (18.2-0ubuntu1) service is not running in
  ubuntu-18.04-desktop-64

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