Public bug reported:

[Summary]
    Dell Precision 7730 -  The screen will be flickering after resumed from 
"display sleep" (ONLY occurs on AUO UHD#8CJK2 panel)

[Reproduce Steps]
    1. Install Ubuntu 16.04/18.04 on Precision 7730;
    2. Disable automatic system sleep;
    3. Wait for display to enter sleep;
    4. Resume from display sleep.

[Results]
    Expected: The screen wakes up as normal;
    Actual: The screen is flickering.

[Additional Information]
    1. This bug can be reproduced both Dell OEM Ubuntu 16.04 image and 
Canonical Ubuntu 16.04 image (Default video driver/firmware version is 390.25);
    2. This bug still can be reproduced on Ubuntu 18.04;
    3. "apt-get install nvidia current", the video driver/firmware version 
304.135 will be installed. This bug does not appear with this driver;
    4. Also tested version 331 (working properly) and version 384 (This bug can 
be reproduced.);
    5. This bug does not appear on external monitors (working properly via WD15 
and directly attached);
    6 Same behavior with BIOS 1.4.2;
    7. Similar behavior with RHEL Enterprise Linux Developer Workstation 7.5 
64bit -> No video at all when attempting to resume from display sleep or system 
sleep;
    8. System is working properly using Windows 10 Pro 64bit;
    9. More information from customer:
https://www.dell.com/community/XPS/Precision-7730-display-lined-flickering-in-BIOS-DO-NOT-BUY/td-p/6219020

** Affects: ubuntu-drivers-common (Ubuntu)
     Importance: Undecided
         Status: New

-- 
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1835996

Title:
  Dell Precision 7730 - The screen will be flickering after resumed from
  "display sleep" (ONLY occurs on AUO UHD#8CJK2 panel)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/ubuntu-drivers-common/+bug/1835996/+subscriptions

-- 
ubuntu-bugs mailing list
[email protected]
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

Reply via email to