Public bug reported:
cups fails to print, makes the printer unavailable ("backend failure"),
and subsequently reports a crash when trying to print double-sided to a
networked printer.
This behavior does not occur with the proprietary driver.Brother MFC-
L2750DW, network.
Daniel
ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: cups 2.2.12-2ubuntu1
ProcVersionSignature: Ubuntu 5.3.0-13.14-generic 5.3.0
Uname: Linux 5.3.0-13-generic x86_64
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair nvidia_modeset
nvidia wl
ApportVersion: 2.20.11-0ubuntu7
Architecture: amd64
CupsErrorLog:
W [07/Oct/2019:05:32:45 -0400] CreateProfile failed:
org.freedesktop.ColorManager.AlreadyExists:profile id
\'Brother_MFC_L2750DW_series-Gray..\' already exists
W [07/Oct/2019:05:32:45 -0400] CreateProfile failed:
org.freedesktop.ColorManager.AlreadyExists:profile id
\'Brother_MFC_L2750DW_series-DeviceN..\' already exists
CurrentDesktop: ubuntu:GNOME
Date: Mon Oct 7 06:34:05 2019
InstallationDate: Installed on 2019-10-02 (5 days ago)
InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
Lpstat:
device for Brother_MFC_L2750DW_series:
implicitclass://brother_mfc_l2750dw_series/
device for MFCL2750DW:
dnssd://Brother%20MFC-L2750DW%20series._ipp._tcp.local/?uuid=e3248000-80ce-11db-8000-3c2af46cd663
MachineType: To be filled by O.E.M. To be filled by O.E.M.
Papersize: letter
PpdFiles:
Brother_MFC_L2750DW_series: MFC-L2750DW series - IPP Everywhere
MFCL2750DW: Brother MFCL2750DW for CUPS
ProcEnviron:
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-13-generic
root=UUID=29ce6912-3799-4448-863e-a29337317010 ro quiet splash vt.handoff=7
SourcePackage: cups
UpgradeStatus: Upgraded to eoan on 2019-10-06 (0 days ago)
dmi.bios.date: 04/03/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 2501
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: M5A99X EVO R2.0
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr2501:bd04/03/2014:svnTobefilledbyO.E.M.:pnTobefilledbyO.E.M.:pvrTobefilledbyO.E.M.:rvnASUSTeKCOMPUTERINC.:rnM5A99XEVOR2.0:rvrRev1.xx:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: To be filled by O.E.M.
dmi.product.sku: SKU
dmi.product.version: To be filled by O.E.M.
dmi.sys.vendor: To be filled by O.E.M.
** Affects: cups (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug eoan
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https://bugs.launchpad.net/bugs/1847059
Title:
cups crashes when trying to print double-sided
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