On Wed, Jan 08, 2020 at 09:30:29PM -0000, Ian Scott wrote:
> I can install Ubuntu 20.04 on this notebook as I have an ISO for this -
> runs fine in Virtualbox.

I'm sorry, are you running these commands on Ubuntu, or not?  I assumed it
was clear that I was looking for the output of these commands from Ubuntu.

In particular,

> I downloaded both .deb files and ran using gdebi - it reports "same
> version already installed" so I reinstalled anyway and then ran

efivar 34-1 is the version of this package in Ubuntu 18.04; so you should
not have seen this message if you were installing it on Ubuntu 19.10.

> sudo efibootmgr -o 0000,3000,0001,0002,2001; echo $?

> Output is

> Invalid BootOrder order entry value0000,3000,0001,0002,2001,2002

> efibootmgr: entry 2002 does not exist
> 8

The command you've quoted above doesn't list 2002 but your output does.  Did
you run the right command?

> As a thought Steve, is it possible for you to remotely access this
> notebook?

We are not set up for secure remote access to arbitrary users' computers,
no.

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https://bugs.launchpad.net/bugs/1851955

Title:
  ubuntu 19.10 boot installer failed

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