The brightness interface (/sys/class/backlight/intel_backlight) is
working, so it must be the missing events that cause your problem.

Ubuntu needs keycodes (KEY_BRIGHTNESSDOWN 224 & KEY_BRIGHTNESSUP 225),
and this can be from either scancode or ACPI events. Laptops usually use
ACPI for brightness, and this can be confirmed by pressing hotkeys while
running

   $ watch -n1 cat /proc/interrupts

Note: ACPI usually is on IRQ 9. Check whether interrupts increase with
brightness up/down presses.

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https://bugs.launchpad.net/bugs/1872311

Title:
  Brightness hotkeys not working on Lenovo S740

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