Public bug reported:
Description: Ubuntu 18.04.4 LTS
Release: 18.04
pulseaudio:
Installé : 1:11.1-1ubuntu7.5
Candidat : 1:11.1-1ubuntu7.5
Table de version :
*** 1:11.1-1ubuntu7.5 500
500 http://fr.archive.ubuntu.com/ubuntu bionic-updates/main amd64
Packages
100 /var/lib/dpkg/status
1:11.1-1ubuntu7 500
500 http://fr.archive.ubuntu.com/ubuntu bionic/main amd64 Packages
The OS freezes when using in normal conditions, usually VS Code, Discord app
and Spotify in browser.
When it does, I need to hard reboot by holding power button.
I checked journalctl to confirm it was due to pulseaudio.
alsa-util.c: snd_pcm_delay() returned a value that is exceptionally
large
The above line is always the last to prompt in the boot journal.
It does not freeze instantly, it progressively freezes down, but sometime
Mozilla Firefox crashes and it freezes no more.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: pulseaudio 1:11.1-1ubuntu7.5
Uname: Linux 5.1.15-surface-linux-surface x86_64
ApportVersion: 2.20.9-0ubuntu7.14
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: saravanane 2071 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Thu May 7 11:00:37 2020
InstallationDate: Installed on 2019-10-01 (218 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=fr_FR.UTF-8
SHELL=/bin/bash
SourcePackage: pulseaudio
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/18/2019
dmi.bios.vendor: Microsoft Corporation
dmi.bios.version: 108.2706.768
dmi.board.name: Surface Pro 4
dmi.board.vendor: Microsoft Corporation
dmi.chassis.type: 9
dmi.chassis.vendor: Microsoft Corporation
dmi.modalias:
dmi:bvnMicrosoftCorporation:bvr108.2706.768:bd04/18/2019:svnMicrosoftCorporation:pnSurfacePro4:pvrD0B09F1C03P38:rvnMicrosoftCorporation:rnSurfacePro4:rvr:cvnMicrosoftCorporation:ct9:cvr:
dmi.product.family: Surface
dmi.product.name: Surface Pro 4
dmi.product.sku: Surface_Pro_4
dmi.product.version: D:0B:09F:1C:03P:38
dmi.sys.vendor: Microsoft Corporation
** Affects: pulseaudio (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug bionic
** Attachment added: "journal showing pulseaudio crash"
https://bugs.launchpad.net/bugs/1877269/+attachment/5367710/+files/pulseaudio_journalctl.err
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https://bugs.launchpad.net/bugs/1877269
Title:
Ubuntu crashes multiple time due to pulse audio. (alsa-util.c:
snd_pcm_delay() returned a value that is exceptionally large)
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