Thank you for your quick answer. There is a .crash file of pulseaudio dated on May 5th but I don't have enough memory to send it to you (see screenshot attached).
As for reports there is one from March 2020 about Discord, here is the link. https://errors.ubuntu.com/oops/e8e9010a-702a-11ea-aad2-fa163e983629 Thank you again for your concern. Le jeu. 7 mai 2020 à 11:35, Daniel van Vugt <[email protected]> a écrit : > Thank you for taking the time to report this bug and helping to make > Ubuntu better. It sounds like some part of the system has crashed. To > help us find the cause of the crash please follow these steps: > > 1. Look in /var/crash for crash files and if found run: > ubuntu-bug YOURFILE.crash > Then tell us the ID of the newly-created bug. > > 2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where > ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine. > Do you find any links to recent problems on that page? If so then please > send the links to us. > > 3. If step 2 also failed then apply the workaround from bug 994921, > reboot, reproduce the crash, and retry step 1. > > Please take care to avoid attaching .crash files to bugs as we are > unable to process them as file attachments. It would also be a security > risk for yourself. > > > ** Changed in: pulseaudio (Ubuntu) > Status: New => Incomplete > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1877269 > > Title: > Ubuntu crashes multiple time due to pulse audio. (alsa-util.c: > snd_pcm_delay() returned a value that is exceptionally large) > > Status in pulseaudio package in Ubuntu: > Incomplete > > Bug description: > Description: Ubuntu 18.04.4 LTS > Release: 18.04 > > pulseaudio: > Installé : 1:11.1-1ubuntu7.5 > Candidat : 1:11.1-1ubuntu7.5 > Table de version : > *** 1:11.1-1ubuntu7.5 500 > 500 http://fr.archive.ubuntu.com/ubuntu bionic-updates/main > amd64 Packages > 100 /var/lib/dpkg/status > 1:11.1-1ubuntu7 500 > 500 http://fr.archive.ubuntu.com/ubuntu bionic/main amd64 > Packages > > > The OS freezes when using in normal conditions, usually VS Code, Discord > app and Spotify in browser. > When it does, I need to hard reboot by holding power button. > > I checked journalctl to confirm it was due to pulseaudio. > > alsa-util.c: snd_pcm_delay() returned a value that is exceptionally > large > > The above line is always the last to prompt in the boot journal. > It does not freeze instantly, it progressively freezes down, but > sometime Mozilla Firefox crashes and it freezes no more. > > ProblemType: Bug > DistroRelease: Ubuntu 18.04 > Package: pulseaudio 1:11.1-1ubuntu7.5 > Uname: Linux 5.1.15-surface-linux-surface x86_64 > ApportVersion: 2.20.9-0ubuntu7.14 > Architecture: amd64 > AudioDevicesInUse: > USER PID ACCESS COMMAND > /dev/snd/controlC0: saravanane 2071 F.... pulseaudio > CurrentDesktop: ubuntu:GNOME > Date: Thu May 7 11:00:37 2020 > InstallationDate: Installed on 2019-10-01 (218 days ago) > InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 > (20180426) > ProcEnviron: > TERM=xterm-256color > PATH=(custom, no user) > XDG_RUNTIME_DIR=<set> > LANG=fr_FR.UTF-8 > SHELL=/bin/bash > SourcePackage: pulseaudio > UpgradeStatus: No upgrade log present (probably fresh install) > dmi.bios.date: 04/18/2019 > dmi.bios.vendor: Microsoft Corporation > dmi.bios.version: 108.2706.768 > dmi.board.name: Surface Pro 4 > dmi.board.vendor: Microsoft Corporation > dmi.chassis.type: 9 > dmi.chassis.vendor: Microsoft Corporation > dmi.modalias: > dmi:bvnMicrosoftCorporation:bvr108.2706.768:bd04/18/2019:svnMicrosoftCorporation:pnSurfacePro4:pvrD0B09F1C03P38:rvnMicrosoftCorporation:rnSurfacePro4:rvr:cvnMicrosoftCorporation:ct9:cvr: > dmi.product.family: Surface > dmi.product.name: Surface Pro 4 > dmi.product.sku: Surface_Pro_4 > dmi.product.version: D:0B:09F:1C:03P:38 > dmi.sys.vendor: Microsoft Corporation > > To manage notifications about this bug go to: > > https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1877269/+subscriptions > ** Attachment added: "ubuntu-bug_cannot_send.png" https://bugs.launchpad.net/bugs/1877269/+attachment/5367717/+files/ubuntu-bug_cannot_send.png -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1877269 Title: Ubuntu crashes multiple time due to pulse audio. (alsa-util.c: snd_pcm_delay() returned a value that is exceptionally large) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1877269/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
