hi, just wanted to inform you,
i have just done an update, the bluetooth headphones now work as they
should. i can restart the laptop, and they connect strait away.
so somethig has changed in that last update.

regards
chris


On Tue, 2020-05-19 at 07:37 +0000, You-Sheng Yang wrote:
> Hi, I happen to have the same Intel(R) Dual Band Wireless AC 7265
> [8086:095a] subsystem [8086:5010] hardware as you do, and Bluetooth
> is
> loading the same blob intel/ibt-hw-37.8.10-fw-1.10.3.11.e.bseq from
> linux-firmware version 1.187, kernel 5.4.0-31-generic. However, I can
> pair bluetooth headset and play youtube video just fine.
> 
> So, please provide some more debug logs by following steps listed
> below:
> 
>   0. Disconnect and remove/forget your current paired headset device.
> 
>   1. Completely shutdown, unplug power cable or so for 1 minute. This
> will trigger firmware reloading for bluetooth at the next boot.
> 
>   2. Boot to 5.4.0-31-generic
> 
>   3. Run `sudo btmon -w btsnoop.$(uname -r)` in a separate terminal
> window to preserve bluetooth traffic dumps.
> 
>   4. Pair and connect your bluetooth headset,
> 
>   5. Run `alsa-info --no-upload --output alsa-info.$(uname -r)`,
> 
>   6. Play video from Youtube. When the symptom appears, continue to
> next
> step.
> 
>   7. Interrupt btmon dumping process with CTRL+C,
> 
>   8. Run `journalctl -b 0 | tee journal.$(uname -r)`,
> 
>   9. attach all the log files btsnoop.*, alsa-info.*, journal.* as
> attachments here.
>

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https://bugs.launchpad.net/bugs/1879075

Title:
  Intel(R) Dual Band Wireless AC 7265 [8086:095a] subsystem [8086:5010]
  Bluetooth sound card not detected.

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