** Description changed: Issue:- Getting blank screen after the initial install grub prompt. Tried acpi=off, nomodeset parameters added in grub still no luck Note:- Ubuntu 20.04 LTS worked without any issues. Env:- ==== UEFI - Dual boot, secure boot disabled, SATA to AHCI Bios vers - 1.0.7 $find /sys/devices -name "edid" /sys/devices/pci0000:00/0000:00:02.0/drm/card0/card0-HDMI-A-1/edid /sys/devices/pci0000:00/0000:00:02.0/drm/card0/card0-DP-1/edid $lspci | grep VGA 01:00.0 VGA compatible controller: NVIDIA Corporation TU104 [GeForce RTX 2080 SUPER] (rev a1) 02:00.0 VGA compatible controller: NVIDIA Corporation TU104 [GeForce RTX 2080 SUPER] (rev a1) === nomodeset:- defined to instructs the kernel to not load video drivers and use BIOS modes instead until X is loaded. - Surprisingly this desktop comes with single HDMI slot. And there is no - any DP port. We need to rely on this one. Apart from the - nomodeset/acpi=off, is there any grub parameter can I try here? Please - suggest. Please note:- we need to rely on 18.04 LTS due to application compatibility. Please suggest Thanks - --- + --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/controlC1', '/dev/snd/controlC2', '/dev/snd/hwC1D0', '/dev/snd/pcmC1D9p', '/dev/snd/pcmC1D8p', '/dev/snd/hwC2D0', '/dev/snd/pcmC2D9p', '/dev/snd/pcmC2D8p', '/dev/snd/pcmC1D7p', '/dev/snd/pcmC1D3p', '/dev/snd/pcmC2D7p', '/dev/snd/pcmC2D3p', '/dev/snd/by-path', '/dev/snd/controlC0', '/dev/snd/hwC0D2', '/dev/snd/hwC0D0', '/dev/snd/pcmC0D10p', '/dev/snd/pcmC0D9p', '/dev/snd/pcmC0D8p', '/dev/snd/pcmC0D7p', '/dev/snd/pcmC0D3p', '/dev/snd/pcmC0D2c', '/dev/snd/pcmC0D1p', '/dev/snd/pcmC0D0c', '/dev/snd/pcmC0D0p', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CasperMD5CheckResult: skip DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-06-04 (1 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Alienware Alienware Aurora R9 NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 EFI VGA ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-33-generic root=UUID=6f3dec95-0e04-4bcb-992c-ee9a185fbb34 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-33.37-generic 5.4.34 RelatedPackageVersions: - linux-restricted-modules-5.4.0-33-generic N/A - linux-backports-modules-5.4.0-33-generic N/A - linux-firmware 1.187 + linux-restricted-modules-5.4.0-33-generic N/A + linux-backports-modules-5.4.0-33-generic N/A + linux-firmware 1.187 Tags: focal Uname: Linux 5.4.0-33-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 12/23/2019 dmi.bios.vendor: Alienware dmi.bios.version: 1.0.7 dmi.board.name: 0T76PD dmi.board.vendor: Alienware dmi.board.version: A01 dmi.chassis.type: 3 dmi.chassis.vendor: Alienware dmi.chassis.version: Not Specified dmi.modalias: dmi:bvnAlienware:bvr1.0.7:bd12/23/2019:svnAlienware:pnAlienwareAuroraR9:pvr1.0.7:rvnAlienware:rn0T76PD:rvrA01:cvnAlienware:ct3:cvrNotSpecified: dmi.product.family: Alienware dmi.product.name: Alienware Aurora R9 dmi.product.sku: 0961 dmi.product.version: 1.0.7 dmi.sys.vendor: Alienware - --- + --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.9 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/controlC0', '/dev/snd/hwC0D2', '/dev/snd/hwC0D0', '/dev/snd/pcmC0D2c', '/dev/snd/pcmC0D1p', '/dev/snd/pcmC0D0c', '/dev/snd/pcmC0D0p', '/dev/snd/by-path', '/dev/snd/controlC2', '/dev/snd/controlC1', '/dev/snd/hwC2D0', '/dev/snd/pcmC2D9p', '/dev/snd/pcmC2D8p', '/dev/snd/hwC1D0', '/dev/snd/pcmC1D9p', '/dev/snd/pcmC1D8p', '/dev/snd/pcmC2D7p', '/dev/snd/pcmC2D3p', '/dev/snd/pcmC1D7p', '/dev/snd/pcmC1D3p', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2020-06-07 (0 days ago) InstallationMedia: Ubuntu 18.04.4 LTS "Bionic Beaver" - Release amd64 (20200203.1) MachineType: Alienware Alienware Aurora R9 Package: linux (not installed) ProcFB: 0 EFI VGA ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-28-generic root=UUID=6f3dec95-0e04-4bcb-992c-ee9a185fbb34 ro nomodeset ProcVersionSignature: Ubuntu 5.3.0-28.30~18.04.1-generic 5.3.13 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: - linux-restricted-modules-5.3.0-28-generic N/A - linux-backports-modules-5.3.0-28-generic N/A - linux-firmware 1.173.14 + linux-restricted-modules-5.3.0-28-generic N/A + linux-backports-modules-5.3.0-28-generic N/A + linux-firmware 1.173.14 Tags: bionic Uname: Linux 5.3.0-28-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 12/23/2019 dmi.bios.vendor: Alienware dmi.bios.version: 1.0.7 dmi.board.name: 0T76PD dmi.board.vendor: Alienware dmi.board.version: A01 dmi.chassis.type: 3 dmi.chassis.vendor: Alienware dmi.chassis.version: Not Specified dmi.modalias: dmi:bvnAlienware:bvr1.0.7:bd12/23/2019:svnAlienware:pnAlienwareAuroraR9:pvr1.0.7:rvnAlienware:rn0T76PD:rvrA01:cvnAlienware:ct3:cvrNotSpecified: dmi.product.family: Alienware dmi.product.name: Alienware Aurora R9 dmi.product.sku: 0961 dmi.product.version: 1.0.7 dmi.sys.vendor: Alienware
-- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1882195 Title: Dell Alienware Aurora R9 ubuntu 18.04LTS installation issue - Dual boot - UEFI To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1882195/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
