Public bug reported:
No sound at all
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: pulseaudio 1:13.99.1-1ubuntu3.3
ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41
Uname: Linux 5.4.0-37-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: vinikir 2517 F.... pulseaudio
/dev/snd/pcmC0D1p: vinikir 2517 F...m pulseaudio
/dev/snd/controlC1: vinikir 2517 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: GNOME
Date: Wed Jun 10 11:20:26 2020
InstallationDate: Installed on 2020-02-06 (125 days ago)
InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
ProcEnviron:
LANGUAGE=pt_BR:pt:en
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=pt_BR.UTF-8
SHELL=/bin/bash
SourcePackage: pulseaudio
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
Symptom_Card: Áudio interno - HDA Intel PCH
Symptom_DevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: vinikir 2517 F.... pulseaudio
/dev/snd/pcmC0D1p: vinikir 2517 F...m pulseaudio
/dev/snd/controlC1: vinikir 2517 F.... pulseaudio
Symptom_Jack: SPDIF Out, Internal
Symptom_PulsePlaybackTest: PulseAudio playback test failed
Symptom_Type: No sound at all
Title: [System Product Name, Realtek ALC887-VD, SPDIF Out, Internal] No sound
at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/07/2017
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0810
dmi.board.asset.tag: Default string
dmi.board.name: PRIME B250M-PLUS/BR
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr0810:bd07/07/2017:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEB250M-PLUS/BR:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: System Product Name
dmi.product.sku: SKU
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
** Affects: pulseaudio (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug focal third-party-packages
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https://bugs.launchpad.net/bugs/1882958
Title:
[System Product Name, Realtek ALC887-VD, SPDIF Out, Internal] No sound
at all
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