Public bug reported:
I have a problem to install ubuntu 20.04 onto dell Inspiron 15 7567.
I've tried to install ubuntu 20.04 more than 10 times. it always hangs (more
than 10 minues without any progress, in some cases mouse cursor disappears) but
on random screen/stage: it could be either "try ubuntu", or any step after wifi
setup window.
Windows 10 and Linux mint 19.03 was checked and installed fine with intel and
nvidia gpus detected and they are also works fine.
i install it from usb with iso image.
Did you MD5 test the Ubuntu ISO you downloaded or use torrents to pull down the
file?
- Yes, before the screen with "install" button, the process checks files on the
usb, and always finished with a report "no errors".
Also, I'd like to mention, that i've checked via dell Assistant in UEFI a RAM
and SSD and HDD disks (it took a couple of hours, but no errors were found).
Did you select to install updates during install? (I suggest you don't).
- yes, i've tried with different options, and i think, that install goes better
without a checkbox about upload updates, but it could be just a feeling.
I wish I have a way to read and provide logs for you ( and for me ) ,
but i do not know how to gather them. Sometimes in rare cases i have a
window with "Details" label below, and if click there are some messages
in terminal-like text area, but there is a too small area to read them,
and sometimes they move too fast, and i have no opportunity to write
them down or anything else.
-Is this to be a dual boot or is Ubuntu going to be the only OS on the?
I tried both of types. Initially i've started with dual boot with win 10 pro,
but after some attempts, I set to erase the whole disk and install only ubuntu
20.04 but it hangs for a lot of time too.
-Do you have the latest BIOS?
Yes, before it I've recently updated the last version (13 Mar 2020) of bios
from dell support site. So, all attempts to install ubuntu 20 were after the
update.
** Affects: ubuntu
Importance: Undecided
Status: New
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https://bugs.launchpad.net/bugs/1883727
Title:
problem to install ubuntu 20.04
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