Public bug reported:

I have just installed Ubuntu 20.04 on my new ACER SWIFT3 and the
touchpad is not even recognized by the system. It did not work even
during the instalation of ubuntu either. List of devices attached.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.4.0-54-generic 5.4.0-54.60
ProcVersionSignature: Ubuntu 5.4.0-54.60-generic 5.4.65
Uname: Linux 5.4.0-54-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.13
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', 
'/dev/snd/timer'] failed with exit code 1:
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Fri Nov 27 11:56:48 2020
InstallationDate: Installed on 2020-11-27 (0 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
MachineType: Acer Swift SF313-53
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=cs_CZ.UTF-8
 SHELL=/bin/bash
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-54-generic 
root=UUID=371bc628-e284-48e1-b91b-fbdd04f2875e ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-5.4.0-54-generic N/A
 linux-backports-modules-5.4.0-54-generic  N/A
 linux-firmware                            1.187.4
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/17/2020
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.03
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: Skol_TL
dmi.board.vendor: TGL
dmi.board.version: V1.03
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: Chassis Version
dmi.modalias: 
dmi:bvnInsydeCorp.:bvrV1.03:bd09/17/2020:svnAcer:pnSwiftSF313-53:pvrV1.03:rvnTGL:rnSkol_TL:rvrV1.03:cvnAcer:ct10:cvrChassisVersion:
dmi.product.family: Swift 3
dmi.product.name: Swift SF313-53
dmi.product.sku: 0000000000000000
dmi.product.version: V1.03
dmi.sys.vendor: Acer

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: Confirmed


** Tags: amd64 apport-bug focal

** Attachment added: "devices"
   https://bugs.launchpad.net/bugs/1905951/+attachment/5438670/+files/devices

-- 
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1905951

Title:
  Touchpad not working on ACER SWIFT 3

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1905951/+subscriptions

-- 
ubuntu-bugs mailing list
[email protected]
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

Reply via email to