apport information
** Description changed:
MSI computer desktop linux kernel 5.8 bug jammed and freeze all programs
i am removed linux kernel 5.8 my MSI computer desktop because when
same is trying install again ubuntu 20.04.2 LTS is jammed
and nothing happen my MSI desktop computer
only MSI desktop linux kernel 5.4 is working only my MSI computer
MSI desktop linux kernel 5.8 dont working only jammed and freeze all
programs
this my intel graphic card information my MSI computer
*-display
description: VGA compatible controller
product: Xeon E3-1200 v3/4th Gen Core Processor Integrated Graphics
Controller
vendor: Intel Corporation
physical id: 2
bus info: pci@0000:00:02.0
version: 06
width: 64 bits
clock: 33MHz
capabilities: msi pm vga_controller bus_master cap_list rom
configuration: driver=i915 latency=0
resources: irq:32 memory:f7800000-f7bfffff memory:e0000000-efffffff
ioport:f000(size=64) memory:c0000-dffff
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.16
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: snowden 1347 F.... pulseaudio
/dev/snd/controlC0: snowden 1347 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2021-02-15 (0 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
IwConfig:
lo no wireless extensions.
enp2s0 no wireless extensions.
MachineType: MSI MS-7817
Package: linux (not installed)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=fi_FI.UTF-8
SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-65-generic
root=UUID=0ed74528-b26e-4707-b8a8-4f0c985be8c2 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.4.0-65.73-generic 5.4.78
RelatedPackageVersions:
linux-restricted-modules-5.4.0-65-generic N/A
linux-backports-modules-5.4.0-65-generic N/A
linux-firmware 1.187.9
RfKill:
Tags: focal
Uname: Linux 5.4.0-65-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 04/21/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: V10.9
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: B85M-E45 (MS-7817)
dmi.board.vendor: MSI
dmi.board.version: 2.0
dmi.chassis.asset.tag: To be filled by O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: MSI
dmi.chassis.version: 2.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrV10.9:bd04/21/2015:svnMSI:pnMS-7817:pvr2.0:rvnMSI:rnB85M-E45(MS-7817):rvr2.0:cvnMSI:ct3:cvr2.0:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: MS-7817
dmi.product.sku: To be filled by O.E.M.
dmi.product.version: 2.0
dmi.sys.vendor: MSI
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.16
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: snowden 1347 F.... pulseaudio
/dev/snd/controlC0: snowden 1347 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2021-02-15 (0 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
IwConfig:
lo no wireless extensions.
enp2s0 no wireless extensions.
MachineType: MSI MS-7817
Package: linux (not installed)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=fi_FI.UTF-8
SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-65-generic
root=UUID=0ed74528-b26e-4707-b8a8-4f0c985be8c2 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.4.0-65.73-generic 5.4.78
RelatedPackageVersions:
linux-restricted-modules-5.4.0-65-generic N/A
linux-backports-modules-5.4.0-65-generic N/A
linux-firmware 1.187.9
RfKill:
Tags: focal
Uname: Linux 5.4.0-65-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 04/21/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: V10.9
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: B85M-E45 (MS-7817)
dmi.board.vendor: MSI
dmi.board.version: 2.0
dmi.chassis.asset.tag: To be filled by O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: MSI
dmi.chassis.version: 2.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrV10.9:bd04/21/2015:svnMSI:pnMS-7817:pvr2.0:rvnMSI:rnB85M-E45(MS-7817):rvr2.0:cvnMSI:ct3:cvr2.0:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: MS-7817
dmi.product.sku: To be filled by O.E.M.
dmi.product.version: 2.0
dmi.sys.vendor: MSI
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.16
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: snowden 1434 F.... pulseaudio
/dev/snd/controlC0: snowden 1434 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2021-02-15 (1 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
IwConfig:
lo no wireless extensions.
enp2s0 no wireless extensions.
MachineType: MSI MS-7817
Package: linux (not installed)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=fi_FI.UTF-8
SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-65-generic
root=UUID=0ed74528-b26e-4707-b8a8-4f0c985be8c2 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.4.0-65.73-generic 5.4.78
RelatedPackageVersions:
linux-restricted-modules-5.4.0-65-generic N/A
linux-backports-modules-5.4.0-65-generic N/A
linux-firmware 1.187.9
RfKill:
Tags: focal
Uname: Linux 5.4.0-65-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 04/21/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: V10.9
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: B85M-E45 (MS-7817)
dmi.board.vendor: MSI
dmi.board.version: 2.0
dmi.chassis.asset.tag: To be filled by O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: MSI
dmi.chassis.version: 2.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrV10.9:bd04/21/2015:svnMSI:pnMS-7817:pvr2.0:rvnMSI:rnB85M-E45(MS-7817):rvr2.0:cvnMSI:ct3:cvr2.0:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: MS-7817
dmi.product.sku: To be filled by O.E.M.
dmi.product.version: 2.0
dmi.sys.vendor: MSI
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.16
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: snowden 1434 F.... pulseaudio
/dev/snd/controlC0: snowden 1434 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2021-02-15 (1 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
IwConfig:
lo no wireless extensions.
enp2s0 no wireless extensions.
MachineType: MSI MS-7817
Package: linux (not installed)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=fi_FI.UTF-8
SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-65-generic
root=UUID=0ed74528-b26e-4707-b8a8-4f0c985be8c2 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.4.0-65.73-generic 5.4.78
RelatedPackageVersions:
linux-restricted-modules-5.4.0-65-generic N/A
linux-backports-modules-5.4.0-65-generic N/A
linux-firmware 1.187.9
RfKill:
Tags: focal
Uname: Linux 5.4.0-65-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 04/21/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: V10.9
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: B85M-E45 (MS-7817)
dmi.board.vendor: MSI
dmi.board.version: 2.0
dmi.chassis.asset.tag: To be filled by O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: MSI
dmi.chassis.version: 2.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrV10.9:bd04/21/2015:svnMSI:pnMS-7817:pvr2.0:rvnMSI:rnB85M-E45(MS-7817):rvr2.0:cvnMSI:ct3:cvr2.0:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: MS-7817
dmi.product.sku: To be filled by O.E.M.
dmi.product.version: 2.0
dmi.sys.vendor: MSI
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.16
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: snowden 1434 F.... pulseaudio
/dev/snd/controlC0: snowden 1434 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2021-02-15 (1 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
IwConfig:
lo no wireless extensions.
enp2s0 no wireless extensions.
MachineType: MSI MS-7817
Package: linux (not installed)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=fi_FI.UTF-8
SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-65-generic
root=UUID=0ed74528-b26e-4707-b8a8-4f0c985be8c2 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.4.0-65.73-generic 5.4.78
RelatedPackageVersions:
linux-restricted-modules-5.4.0-65-generic N/A
linux-backports-modules-5.4.0-65-generic N/A
linux-firmware 1.187.9
RfKill:
Tags: focal
Uname: Linux 5.4.0-65-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 04/21/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: V10.9
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: B85M-E45 (MS-7817)
dmi.board.vendor: MSI
dmi.board.version: 2.0
dmi.chassis.asset.tag: To be filled by O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: MSI
dmi.chassis.version: 2.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrV10.9:bd04/21/2015:svnMSI:pnMS-7817:pvr2.0:rvnMSI:rnB85M-E45(MS-7817):rvr2.0:cvnMSI:ct3:cvr2.0:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: MS-7817
dmi.product.sku: To be filled by O.E.M.
dmi.product.version: 2.0
dmi.sys.vendor: MSI
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.16
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: snowden 1428 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2021-02-14 (2 days ago)
InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64
(20210209.1)
IwConfig:
lo no wireless extensions.
enp0s25 no wireless extensions.
MachineType: Hewlett-Packard HP Compaq 6000 Pro MT PC
Package: linux (not installed)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=fi_FI.UTF-8
SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-43-generic
root=UUID=c18f8d30-e67e-4618-899b-de7090fa20a3 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.8.0-43.49~20.04.1-generic 5.8.18
RelatedPackageVersions:
linux-restricted-modules-5.8.0-43-generic N/A
linux-backports-modules-5.8.0-43-generic N/A
linux-firmware 1.187.9
RfKill:
Tags: focal
Uname: Linux 5.8.0-43-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 08/25/2009
dmi.bios.release: 1.9
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 786G2 v01.09
dmi.board.asset.tag: CZC0195QPD
dmi.board.name: 3048h
dmi.board.vendor: Hewlett-Packard
dmi.chassis.asset.tag: CZC0195QPD
dmi.chassis.type: 6
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias:
dmi:bvnHewlett-Packard:bvr786G2v01.09:bd08/25/2009:br1.9:svnHewlett-Packard:pnHPCompaq6000ProMTPC:pvr:rvnHewlett-Packard:rn3048h:rvr:cvnHewlett-Packard:ct6:cvr:
dmi.product.family: 103C_53307F
dmi.product.name: HP Compaq 6000 Pro MT PC
dmi.product.sku: VN784ET#UUW
dmi.sys.vendor: Hewlett-Packard
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.16
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: snowden 1356 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2021-02-14 (2 days ago)
InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64
(20210209.1)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 0bda:57de Realtek Semiconductor Corp. USB2.0 VGA UVC
WebCam
Bus 001 Device 003: ID 0bda:b721 Realtek Semiconductor Corp. Bluetooth Radio
Bus 001 Device 002: ID 0951:16de Kingston Technology HyperX Pulsefire Core
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ASUSTeK COMPUTER INC. E402SA
Package: linux (not installed)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=fi_FI.UTF-8
SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-43-generic
root=UUID=e125cd77-68f9-46d3-85bf-6ca189af73ed ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.8.0-43.49~20.04.1-generic 5.8.18
RelatedPackageVersions:
linux-restricted-modules-5.8.0-43-generic N/A
linux-backports-modules-5.8.0-43-generic N/A
linux-firmware 1.187.9
Tags: focal
Uname: Linux 5.8.0-43-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 12/14/2015
dmi.bios.release: 5.6
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: E402SA.208
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: E402SA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrE402SA.208:bd12/14/2015:br5.6:svnASUSTeKCOMPUTERINC.:pnE402SA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnE402SA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.family: E
dmi.product.name: E402SA
dmi.product.sku: ASUS-NotebookSKU
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
+ ---
+ ProblemType: Bug
+ ApportVersion: 2.20.11-0ubuntu27.16
+ Architecture: amd64
+ AudioDevicesInUse:
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC1: snowden 1458 F.... pulseaudio
+ /dev/snd/controlC0: snowden 1458 F.... pulseaudio
+ CasperMD5CheckResult: skip
+ CurrentDesktop: ubuntu:GNOME
+ DistroRelease: Ubuntu 20.04
+ InstallationDate: Installed on 2021-02-15 (1 days ago)
+ InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
+ IwConfig:
+ lo no wireless extensions.
+
+ enp2s0 no wireless extensions.
+ MachineType: MSI MS-7817
+ Package: linux (not installed)
+ ProcEnviron:
+ TERM=xterm-256color
+ PATH=(custom, no user)
+ XDG_RUNTIME_DIR=<set>
+ LANG=fi_FI.UTF-8
+ SHELL=/bin/bash
+ ProcFB: 0 i915drmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-65-generic
root=UUID=0ed74528-b26e-4707-b8a8-4f0c985be8c2 ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 5.4.0-65.73-generic 5.4.78
+ RelatedPackageVersions:
+ linux-restricted-modules-5.4.0-65-generic N/A
+ linux-backports-modules-5.4.0-65-generic N/A
+ linux-firmware 1.187.9
+ RfKill:
+
+ Tags: focal
+ Uname: Linux 5.4.0-65-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 04/21/2015
+ dmi.bios.vendor: American Megatrends Inc.
+ dmi.bios.version: V10.9
+ dmi.board.asset.tag: To be filled by O.E.M.
+ dmi.board.name: B85M-E45 (MS-7817)
+ dmi.board.vendor: MSI
+ dmi.board.version: 2.0
+ dmi.chassis.asset.tag: To be filled by O.E.M.
+ dmi.chassis.type: 3
+ dmi.chassis.vendor: MSI
+ dmi.chassis.version: 2.0
+ dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrV10.9:bd04/21/2015:svnMSI:pnMS-7817:pvr2.0:rvnMSI:rnB85M-E45(MS-7817):rvr2.0:cvnMSI:ct3:cvr2.0:
+ dmi.product.family: To be filled by O.E.M.
+ dmi.product.name: MS-7817
+ dmi.product.sku: To be filled by O.E.M.
+ dmi.product.version: 2.0
+ dmi.sys.vendor: MSI
** Attachment added: "AlsaInfo.txt"
https://bugs.launchpad.net/bugs/1915659/+attachment/5464515/+files/AlsaInfo.txt
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https://bugs.launchpad.net/bugs/1915659
Title:
MSI computer desktop linux kernel 5.8 bug jammed and freeze all
programs
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