@Florian The issue is a bit of different with the one reported at the beginning of this bug. Let me explain the details and provide a workaround for you.
The key is when dbus.service is running at booting. With ova, cloud-init will be enabled and run, when it's running, it blocks dbus, see reason at comment #8. So dbus is running too late to make customization work even with the fix in 6.7U3. In your case, I suggest you create a new template but turn ova into template directly. Steps: 1. Power-on VM which deploy from ova. 2. Disable cloud-init by by running the command “sudo touch /etc/cloud/cloud-init.disabled” 3. Power-off VM and convert it to template. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1793715 Title: VMWare Guest OS Customization will fail for Ubuntu 18.04 Server LiveCD To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cloud-init/+bug/1793715/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs