Public bug reported: Hi there,
I've had the recurring problem on multiple installations on Raspberry Pi 4B's [aarch64/arm64] where libreoffice crashes on startup -- this seems to be a persistent bug, as it has happened to me on 20.04 LTS (arm64) as well as more recently on Ubuntu 20.10 (groovy), whether I've used the official APT packages or the LibreOffice Launchpad PPA's. I've tried looking around for the bug and for example, deleted the existing user config etc. -- to no avail. As for the window manager, I'm running on Xubuntu (Xfce/Xfwm4) and with the latest available upstream kernel (5.8.0.1020-raspi), although LibreOffice crashing on startup has been a persisting problem on my RPi4B Ubuntu installations for quite some time now, probably around a half a year or so. Every now and then, as the apt packages get updated, LibreOffice actually works (!), so ... Here's the error message I get: $ libreoffice terminate called after throwing an instance of 'com::sun::star::uno::RuntimeException' Fatal exception: Signal 6 Stack: /usr/lib/libreoffice/program/libuno_sal.so.3(+0x3c850)[0xffffb3f50850] /usr/lib/libreoffice/program/libuno_sal.so.3(+0x3c9ec)[0xffffb3f509ec] linux-vdso.so.1(__kernel_rt_sigreturn+0x0)[0xffffb85805d8] /lib/aarch64-linux-gnu/libc.so.6(gsignal+0xdc)[0xffffb3d7ce9c] /lib/aarch64-linux-gnu/libc.so.6(abort+0xf4)[0xffffb3d6950c] /lib/aarch64-linux-gnu/libstdc++.so.6(_ZN9__gnu_cxx27__verbose_terminate_handlerEv+0x1a8)[0xffffb135f888] /lib/aarch64-linux-gnu/libstdc++.so.6(+0x9f1dc)[0xffffb135c1dc] /lib/aarch64-linux-gnu/libstdc++.so.6(+0x9f240)[0xffffb135c240] /lib/aarch64-linux-gnu/libstdc++.so.6(+0x9f534)[0xffffb135c534] /usr/lib/libreoffice/program/libmergedlo.so(+0x116b51c)[0xffffb50f251c] /usr/lib/libreoffice/program/libmergedlo.so(+0x116bbc4)[0xffffb50f2bc4] /usr/lib/libreoffice/program/libmergedlo.so(+0x116c228)[0xffffb50f3228] /usr/lib/libreoffice/program/libmergedlo.so(+0x116ccd4)[0xffffb50f3cd4] /usr/lib/libreoffice/program/libmergedlo.so(+0x11709fc)[0xffffb50f79fc] /usr/lib/libreoffice/program/libmergedlo.so(+0x2c4b6e0)[0xffffb6bd26e0] /usr/lib/libreoffice/program/libmergedlo.so(+0x2c4be68)[0xffffb6bd2e68] /usr/lib/libreoffice/program/libmergedlo.so(_ZN3utl10ConfigItemC2ERKN3rtl8OUStringE14ConfigItemMode+0x78)[0xffffb6bca33c] /usr/lib/libreoffice/program/libmergedlo.so(+0x2c905c8)[0xffffb6c175c8] /usr/lib/libreoffice/program/libmergedlo.so(_ZN19SvtSysLocaleOptionsC1Ev+0x124)[0xffffb6c18b54] /usr/lib/libreoffice/program/libmergedlo.so(+0x30956a4)[0xffffb701c6a4] /usr/lib/libreoffice/program/libvclplug_gtk3lo.so(+0xd8928)[0xffffad5e0928] /usr/lib/libreoffice/program/libvclplug_gtk3lo.so(+0xda1d4)[0xffffad5e21d4] /usr/lib/libreoffice/program/libvclplug_gtk3lo.so(+0xea218)[0xffffad5f2218] /usr/lib/libreoffice/program/libmergedlo.so(_Z7InitVCLv+0x4a0)[0xffffb7029d60] /usr/lib/libreoffice/program/libmergedlo.so(_Z10ImplSVMainv+0xf8)[0xffffb702b468] /usr/lib/libreoffice/program/libmergedlo.so(soffice_main+0x9c)[0xffffb5f66f3c] /usr/lib/libreoffice/program/soffice.bin(+0x8b4)[0xaaaad806e8b4] /lib/aarch64-linux-gnu/libc.so.6(__libc_start_main+0xe8)[0xffffb3d69878] /usr/lib/libreoffice/program/soffice.bin(+0x904)[0xaaaad806e904] ________ As for troubleshooting, I've been following i.e. these instructions for suggestions on how to try fixing the install [from: https://forum.openoffice.org/en/forum/viewtopic.php?f=16&t=53761 ]: 1. Made sure I don't have any existing OpenOffice packages installed (ran 'dpkg -l | grep openoffice'). 2. Deleted the entire configuration directory ("libreoffice/") under "~/.config/". 3. I still can't even run 'libreoffice --help' without getting the same error message as otherwise (although with 'libreoffice --help' it's much shorter): terminate called after throwing an instance of 'com::sun::star::uno::RuntimeException' All help to resolve this is kindly appreciated! ** Affects: libreoffice (Ubuntu) Importance: Undecided Status: New ** Tags: aarch64 arm64 groovy libreoffice ** Description changed: Hi there, - I've had the recurring problem on my Raspberry Pi 4B's where libreoffice - crashes on startup when running on aarch64, this has happened to me on - 20.04 LTS as well as more recently on 20.10 groovy, whether I've used - the official APT packages or the LibreOffice Launchpad PPA's. + I've had the recurring problem on multiple installations on Raspberry Pi + 4B's [aarch64/arm64] where libreoffice crashes on startup and doesn't + co-operate at all + + This has happened to me on 20.04 LTS as well as more recently on 20.10 + groovy, whether I've used the official APT packages or the LibreOffice + Launchpad PPA's. I've tried looking around for the bug and for example, deleted the existing user config etc. -- to no avail. $ libreoffice terminate called after throwing an instance of 'com::sun::star::uno::RuntimeException' - Fatal exception: Signal 6 Stack: /usr/lib/libreoffice/program/libuno_sal.so.3(+0x3c850)[0xffffb3f50850] /usr/lib/libreoffice/program/libuno_sal.so.3(+0x3c9ec)[0xffffb3f509ec] linux-vdso.so.1(__kernel_rt_sigreturn+0x0)[0xffffb85805d8] /lib/aarch64-linux-gnu/libc.so.6(gsignal+0xdc)[0xffffb3d7ce9c] /lib/aarch64-linux-gnu/libc.so.6(abort+0xf4)[0xffffb3d6950c] /lib/aarch64-linux-gnu/libstdc++.so.6(_ZN9__gnu_cxx27__verbose_terminate_handlerEv+0x1a8)[0xffffb135f888] /lib/aarch64-linux-gnu/libstdc++.so.6(+0x9f1dc)[0xffffb135c1dc] /lib/aarch64-linux-gnu/libstdc++.so.6(+0x9f240)[0xffffb135c240] /lib/aarch64-linux-gnu/libstdc++.so.6(+0x9f534)[0xffffb135c534] /usr/lib/libreoffice/program/libmergedlo.so(+0x116b51c)[0xffffb50f251c] /usr/lib/libreoffice/program/libmergedlo.so(+0x116bbc4)[0xffffb50f2bc4] /usr/lib/libreoffice/program/libmergedlo.so(+0x116c228)[0xffffb50f3228] /usr/lib/libreoffice/program/libmergedlo.so(+0x116ccd4)[0xffffb50f3cd4] /usr/lib/libreoffice/program/libmergedlo.so(+0x11709fc)[0xffffb50f79fc] /usr/lib/libreoffice/program/libmergedlo.so(+0x2c4b6e0)[0xffffb6bd26e0] /usr/lib/libreoffice/program/libmergedlo.so(+0x2c4be68)[0xffffb6bd2e68] /usr/lib/libreoffice/program/libmergedlo.so(_ZN3utl10ConfigItemC2ERKN3rtl8OUStringE14ConfigItemMode+0x78)[0xffffb6bca33c] /usr/lib/libreoffice/program/libmergedlo.so(+0x2c905c8)[0xffffb6c175c8] /usr/lib/libreoffice/program/libmergedlo.so(_ZN19SvtSysLocaleOptionsC1Ev+0x124)[0xffffb6c18b54] /usr/lib/libreoffice/program/libmergedlo.so(+0x30956a4)[0xffffb701c6a4] /usr/lib/libreoffice/program/libvclplug_gtk3lo.so(+0xd8928)[0xffffad5e0928] /usr/lib/libreoffice/program/libvclplug_gtk3lo.so(+0xda1d4)[0xffffad5e21d4] /usr/lib/libreoffice/program/libvclplug_gtk3lo.so(+0xea218)[0xffffad5f2218] /usr/lib/libreoffice/program/libmergedlo.so(_Z7InitVCLv+0x4a0)[0xffffb7029d60] /usr/lib/libreoffice/program/libmergedlo.so(_Z10ImplSVMainv+0xf8)[0xffffb702b468] /usr/lib/libreoffice/program/libmergedlo.so(soffice_main+0x9c)[0xffffb5f66f3c] /usr/lib/libreoffice/program/soffice.bin(+0x8b4)[0xaaaad806e8b4] /lib/aarch64-linux-gnu/libc.so.6(__libc_start_main+0xe8)[0xffffb3d69878] /usr/lib/libreoffice/program/soffice.bin(+0x904)[0xaaaad806e904] - All help to resolve this is kindly appreciated! ** Description changed: Hi there, I've had the recurring problem on multiple installations on Raspberry Pi - 4B's [aarch64/arm64] where libreoffice crashes on startup and doesn't - co-operate at all - - This has happened to me on 20.04 LTS as well as more recently on 20.10 - groovy, whether I've used the official APT packages or the LibreOffice - Launchpad PPA's. + 4B's [aarch64/arm64] where libreoffice crashes on startup -- this seems + to be a persistent bug, as it has happened to me on 20.04 LTS (arm64) as + well as more recently on Ubuntu 20.10 (groovy), whether I've used the + official APT packages or the LibreOffice Launchpad PPA's. I've tried looking around for the bug and for example, deleted the existing user config etc. -- to no avail. $ libreoffice terminate called after throwing an instance of 'com::sun::star::uno::RuntimeException' Fatal exception: Signal 6 Stack: /usr/lib/libreoffice/program/libuno_sal.so.3(+0x3c850)[0xffffb3f50850] /usr/lib/libreoffice/program/libuno_sal.so.3(+0x3c9ec)[0xffffb3f509ec] linux-vdso.so.1(__kernel_rt_sigreturn+0x0)[0xffffb85805d8] /lib/aarch64-linux-gnu/libc.so.6(gsignal+0xdc)[0xffffb3d7ce9c] /lib/aarch64-linux-gnu/libc.so.6(abort+0xf4)[0xffffb3d6950c] /lib/aarch64-linux-gnu/libstdc++.so.6(_ZN9__gnu_cxx27__verbose_terminate_handlerEv+0x1a8)[0xffffb135f888] /lib/aarch64-linux-gnu/libstdc++.so.6(+0x9f1dc)[0xffffb135c1dc] /lib/aarch64-linux-gnu/libstdc++.so.6(+0x9f240)[0xffffb135c240] /lib/aarch64-linux-gnu/libstdc++.so.6(+0x9f534)[0xffffb135c534] /usr/lib/libreoffice/program/libmergedlo.so(+0x116b51c)[0xffffb50f251c] /usr/lib/libreoffice/program/libmergedlo.so(+0x116bbc4)[0xffffb50f2bc4] /usr/lib/libreoffice/program/libmergedlo.so(+0x116c228)[0xffffb50f3228] /usr/lib/libreoffice/program/libmergedlo.so(+0x116ccd4)[0xffffb50f3cd4] /usr/lib/libreoffice/program/libmergedlo.so(+0x11709fc)[0xffffb50f79fc] /usr/lib/libreoffice/program/libmergedlo.so(+0x2c4b6e0)[0xffffb6bd26e0] /usr/lib/libreoffice/program/libmergedlo.so(+0x2c4be68)[0xffffb6bd2e68] /usr/lib/libreoffice/program/libmergedlo.so(_ZN3utl10ConfigItemC2ERKN3rtl8OUStringE14ConfigItemMode+0x78)[0xffffb6bca33c] /usr/lib/libreoffice/program/libmergedlo.so(+0x2c905c8)[0xffffb6c175c8] /usr/lib/libreoffice/program/libmergedlo.so(_ZN19SvtSysLocaleOptionsC1Ev+0x124)[0xffffb6c18b54] /usr/lib/libreoffice/program/libmergedlo.so(+0x30956a4)[0xffffb701c6a4] /usr/lib/libreoffice/program/libvclplug_gtk3lo.so(+0xd8928)[0xffffad5e0928] /usr/lib/libreoffice/program/libvclplug_gtk3lo.so(+0xda1d4)[0xffffad5e21d4] /usr/lib/libreoffice/program/libvclplug_gtk3lo.so(+0xea218)[0xffffad5f2218] /usr/lib/libreoffice/program/libmergedlo.so(_Z7InitVCLv+0x4a0)[0xffffb7029d60] /usr/lib/libreoffice/program/libmergedlo.so(_Z10ImplSVMainv+0xf8)[0xffffb702b468] /usr/lib/libreoffice/program/libmergedlo.so(soffice_main+0x9c)[0xffffb5f66f3c] /usr/lib/libreoffice/program/soffice.bin(+0x8b4)[0xaaaad806e8b4] /lib/aarch64-linux-gnu/libc.so.6(__libc_start_main+0xe8)[0xffffb3d69878] /usr/lib/libreoffice/program/soffice.bin(+0x904)[0xaaaad806e904] All help to resolve this is kindly appreciated! ** Description changed: Hi there, I've had the recurring problem on multiple installations on Raspberry Pi 4B's [aarch64/arm64] where libreoffice crashes on startup -- this seems to be a persistent bug, as it has happened to me on 20.04 LTS (arm64) as well as more recently on Ubuntu 20.10 (groovy), whether I've used the official APT packages or the LibreOffice Launchpad PPA's. I've tried looking around for the bug and for example, deleted the existing user config etc. -- to no avail. + + As for the window manager, I'm running on Xubuntu (Xfce/Xfwm4) and with + the latest available upstream kernel (5.8.0.1020-raspi), although + LibreOffice crashing on startup has been a persisting problem on my + RPi4B Ubuntu installations for quite some time now, probably around a + half a year or so. Every now and then, as the apt packages get updated, + LibreOffice actually works (!), so ... + + Here's the error message I get: $ libreoffice terminate called after throwing an instance of 'com::sun::star::uno::RuntimeException' Fatal exception: Signal 6 Stack: /usr/lib/libreoffice/program/libuno_sal.so.3(+0x3c850)[0xffffb3f50850] /usr/lib/libreoffice/program/libuno_sal.so.3(+0x3c9ec)[0xffffb3f509ec] linux-vdso.so.1(__kernel_rt_sigreturn+0x0)[0xffffb85805d8] /lib/aarch64-linux-gnu/libc.so.6(gsignal+0xdc)[0xffffb3d7ce9c] /lib/aarch64-linux-gnu/libc.so.6(abort+0xf4)[0xffffb3d6950c] /lib/aarch64-linux-gnu/libstdc++.so.6(_ZN9__gnu_cxx27__verbose_terminate_handlerEv+0x1a8)[0xffffb135f888] /lib/aarch64-linux-gnu/libstdc++.so.6(+0x9f1dc)[0xffffb135c1dc] /lib/aarch64-linux-gnu/libstdc++.so.6(+0x9f240)[0xffffb135c240] /lib/aarch64-linux-gnu/libstdc++.so.6(+0x9f534)[0xffffb135c534] /usr/lib/libreoffice/program/libmergedlo.so(+0x116b51c)[0xffffb50f251c] /usr/lib/libreoffice/program/libmergedlo.so(+0x116bbc4)[0xffffb50f2bc4] /usr/lib/libreoffice/program/libmergedlo.so(+0x116c228)[0xffffb50f3228] /usr/lib/libreoffice/program/libmergedlo.so(+0x116ccd4)[0xffffb50f3cd4] /usr/lib/libreoffice/program/libmergedlo.so(+0x11709fc)[0xffffb50f79fc] /usr/lib/libreoffice/program/libmergedlo.so(+0x2c4b6e0)[0xffffb6bd26e0] /usr/lib/libreoffice/program/libmergedlo.so(+0x2c4be68)[0xffffb6bd2e68] /usr/lib/libreoffice/program/libmergedlo.so(_ZN3utl10ConfigItemC2ERKN3rtl8OUStringE14ConfigItemMode+0x78)[0xffffb6bca33c] /usr/lib/libreoffice/program/libmergedlo.so(+0x2c905c8)[0xffffb6c175c8] /usr/lib/libreoffice/program/libmergedlo.so(_ZN19SvtSysLocaleOptionsC1Ev+0x124)[0xffffb6c18b54] /usr/lib/libreoffice/program/libmergedlo.so(+0x30956a4)[0xffffb701c6a4] /usr/lib/libreoffice/program/libvclplug_gtk3lo.so(+0xd8928)[0xffffad5e0928] /usr/lib/libreoffice/program/libvclplug_gtk3lo.so(+0xda1d4)[0xffffad5e21d4] /usr/lib/libreoffice/program/libvclplug_gtk3lo.so(+0xea218)[0xffffad5f2218] /usr/lib/libreoffice/program/libmergedlo.so(_Z7InitVCLv+0x4a0)[0xffffb7029d60] /usr/lib/libreoffice/program/libmergedlo.so(_Z10ImplSVMainv+0xf8)[0xffffb702b468] /usr/lib/libreoffice/program/libmergedlo.so(soffice_main+0x9c)[0xffffb5f66f3c] /usr/lib/libreoffice/program/soffice.bin(+0x8b4)[0xaaaad806e8b4] /lib/aarch64-linux-gnu/libc.so.6(__libc_start_main+0xe8)[0xffffb3d69878] /usr/lib/libreoffice/program/soffice.bin(+0x904)[0xaaaad806e904] All help to resolve this is kindly appreciated! -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1922112 Title: libreoffice (var. versions under v.7.x) on arm64, terminate called after throwing an instance of 'com::sun::star::uno::RuntimeException' \ Fatal exception: Signal 6 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1922112/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
