Public bug reported:
-----------------------------------------
| PLUG-IN INSTALLATION FOR HPLIP 3.21.2 |
-----------------------------------------
Checking for network connection...
Downloading plug-in from:
Downloading plug-in: [\
] 0% Traceback (most recent call last):
File "/usr/bin/hp-plugin", line 363, in <module>
status, plugin_path, error_str = pluginObj.download(plugin_path,
plugin_download_callback)
File "/usr/share/hplip/installer/pluginhandler.py", line 254, in download
core = core_install.CoreInstall()
File "/usr/share/hplip/installer/core_install.py", line 240, in __init__
self.passwordObj = password.Password(ui_mode)
File "/usr/share/hplip/base/password.py", line 88, in __init__
self.__readAuthType() # self.__authType
File "/usr/share/hplip/base/password.py", line 111, in __readAuthType
distro_name = get_distro_name().lower().replace(" ","")
File "/usr/share/hplip/base/password.py", line 78, in get_distro_name
return distro.linux_distribution(full_distribution_name=False)[0]
File "/usr/lib/python3/dist-packages/distro.py", line 125, in
linux_distribution
return _distro.linux_distribution(full_distribution_name)
File "/usr/lib/python3/dist-packages/distro.py", line 681, in
linux_distribution
self.version(),
File "/usr/lib/python3/dist-packages/distro.py", line 741, in version
self.lsb_release_attr('release'),
File "/usr/lib/python3/dist-packages/distro.py", line 903, in lsb_release_attr
return self._lsb_release_info.get(attribute, '')
File "/usr/lib/python3/dist-packages/distro.py", line 556, in __get__
ret = obj.__dict__[self._fname] = self._f(obj)
File "/usr/lib/python3/dist-packages/distro.py", line 1014, in
_lsb_release_info
stdout = subprocess.check_output(cmd, stderr=devnull)
File "/usr/lib/python3.9/subprocess.py", line 424, in check_output
return run(*popenargs, stdout=PIPE, timeout=timeout, check=True,
File "/usr/lib/python3.9/subprocess.py", line 528, in run
raise CalledProcessError(retcode, process.args,
subprocess.CalledProcessError: Command '('lsb_release', '-a')' returned
non-zero exit status 1.
Error in sys.excepthook:
Traceback (most recent call last):
File "/usr/lib/python3/dist-packages/apport_python_hook.py", line 153, in
apport_excepthook
with os.fdopen(os.open(pr_filename,
PermissionError: [Errno 13] Permission denied:
'/var/crash/_usr_share_hplip_plugin.py.1000.crash'
Original exception was:
Traceback (most recent call last):
File "/usr/bin/hp-plugin", line 363, in <module>
status, plugin_path, error_str = pluginObj.download(plugin_path,
plugin_download_callback)
File "/usr/share/hplip/installer/pluginhandler.py", line 254, in download
core = core_install.CoreInstall()
File "/usr/share/hplip/installer/core_install.py", line 240, in __init__
self.passwordObj = password.Password(ui_mode)
File "/usr/share/hplip/base/password.py", line 88, in __init__
self.__readAuthType() # self.__authType
File "/usr/share/hplip/base/password.py", line 111, in __readAuthType
distro_name = get_distro_name().lower().replace(" ","")
File "/usr/share/hplip/base/password.py", line 78, in get_distro_name
return distro.linux_distribution(full_distribution_name=False)[0]
File "/usr/lib/python3/dist-packages/distro.py", line 125, in
linux_distribution
return _distro.linux_distribution(full_distribution_name)
File "/usr/lib/python3/dist-packages/distro.py", line 681, in
linux_distribution
self.version(),
File "/usr/lib/python3/dist-packages/distro.py", line 741, in version
self.lsb_release_attr('release'),
File "/usr/lib/python3/dist-packages/distro.py", line 903, in lsb_release_attr
return self._lsb_release_info.get(attribute, '')
File "/usr/lib/python3/dist-packages/distro.py", line 556, in __get__
ret = obj.__dict__[self._fname] = self._f(obj)
File "/usr/lib/python3/dist-packages/distro.py", line 1014, in
_lsb_release_info
stdout = subprocess.check_output(cmd, stderr=devnull)
File "/usr/lib/python3.9/subprocess.py", line 424, in check_output
return run(*popenargs, stdout=PIPE, timeout=timeout, check=True,
File "/usr/lib/python3.9/subprocess.py", line 528, in run
raise CalledProcessError(retcode, process.args,
subprocess.CalledProcessError: Command '('lsb_release', '-a')' returned
non-zero exit status 1.
ProblemType: Bug
DistroRelease: Ubuntu 21.04
Package: hplip 3.21.2+dfsg1-2
ProcVersionSignature: Ubuntu 5.11.0-17.18-generic 5.11.12
Uname: Linux 5.11.0-17-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu65
Architecture: amd64
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
Date: Fri May 14 14:26:31 2021
InstallationDate: Installed on 2019-08-26 (626 days ago)
InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
Lpstat:
device for HP-Color-LaserJet-MFP-M277dw:
dnssd://HP%20Color%20LaserJet%20MFP%20M277dw%20(CBDDC3)._ipp._tcp.local/?uuid=564e4238-4838-5942-4b53-9457a5cbddc3
device for HP_Color_LaserJet_MFP_M277dw:
hp:/net/HP_Color_LaserJet_MFP_M277dw?ip=192.168.70.9
device for HP_Color_LaserJet_MFP_M277dw_fax:
hpfax:/net/HP_Color_LaserJet_MFP_M277dw?ip=192.168.70.9
MachineType: Hewlett-Packard HP EliteDesk 800 G1 SFF
Papersize: letter
PpdFiles:
Error: command ['fgrep', '-H', '*NickName',
'/etc/cups/ppd/HP-Color-LaserJet-MFP-M277dw.ppd',
'/etc/cups/ppd/HP_Color_LaserJet_MFP_M277dw.ppd',
'/etc/cups/ppd/HP_Color_LaserJet_MFP_M277dw_fax.ppd'] failed with exit code 2:
grep: /etc/cups/ppd/HP-Color-LaserJet-MFP-M277dw.ppd: Permission denied
grep: /etc/cups/ppd/HP_Color_LaserJet_MFP_M277dw.ppd: Permission denied
grep: /etc/cups/ppd/HP_Color_LaserJet_MFP_M277dw_fax.ppd: Permission denied
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=it_IT.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-17-generic
root=UUID=55c021a7-ab18-4bc6-9ec0-8523c569e200 ro quiet splash vt.handoff=7
SourcePackage: hplip
UpgradeStatus: Upgraded to hirsute on 2021-05-14 (0 days ago)
dmi.bios.date: 05/04/2018
dmi.bios.release: 2.75
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: L01 v02.75
dmi.board.asset.tag: CZC42572LT
dmi.board.name: 1998
dmi.board.vendor: Hewlett-Packard
dmi.chassis.asset.tag: CZC42572LT
dmi.chassis.type: 4
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias:
dmi:bvnHewlett-Packard:bvrL01v02.75:bd05/04/2018:br2.75:svnHewlett-Packard:pnHPEliteDesk800G1SFF:pvr:rvnHewlett-Packard:rn1998:rvr:cvnHewlett-Packard:ct4:cvr:
dmi.product.family: 103C_53307F G=D
dmi.product.name: HP EliteDesk 800 G1 SFF
dmi.product.sku: C8N26AV
dmi.sys.vendor: Hewlett-Packard
** Affects: hplip (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug hirsute
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https://bugs.launchpad.net/bugs/1928464
Title:
Installing the previous printer driver not upgraded
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