Sorry Alex... could you please explain what you mean by #9? Sorry for the newbie question, but I want to help, and I am not sure what you would like me to do.
On Wed, Jun 30, 2021 at 11:10 PM Alex Tu <1932...@bugs.launchpad.net> wrote: > Hi Steve, > > is the firmware from #9 fixed the issue? > So far, we don't sure if the firmware crashing the root cause of your > issue, so KC separated it to LP: #1933755. And firmware from #9 helps LP: > #1933755 (see LP: #1933755 comment #2) > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1932548 > > Title: > [Intel Wi-Fi 6 AX201] Video conferences constantly freeze when I am on > wireless [8086:a0f0] > > Status in OEM Priority Project: > Confirmed > Status in linux-oem-5.10 package in Ubuntu: > New > > Bug description: > Whenever I am using a wireless connection, the image freezes roughly > every two minutes. Sometimes, email cannot be retrieved / computer > complains the connection was momentarily lost. > > - If I am on a wire, this problem does NOT occur. > - This problems occurs on wireless independent of the platform used > (behavior seen in both Google Hangout and Zoom) > - This problem does NOT occur on Windows. I did a meeting where both my > Linux and Windows machines were connected to the same meeting and using the > same wifi router, and while the performance on Windows was flawless, > unfortunately it was not so on the Ubuntu box. So I don't think my wifi > router or network is to blame. > - As far as I can recall, the problem used not to be there 2 weeks ago. > So it may have been introduced by a recent update. > - As communicated before, I am on a certified machine from Dell, > recently purchased with Ubuntu already on board from factory (I assume the > logs there were sent to you would contain the information). > - I tried to generate a log on the wireless, but the process did not let > me do this very easily. I am more than happy to send you additional > information - but please let me know which package you want me to spy upon > exactly, as I am not sure what would be helpful in this matter. > > ProblemType: Bug > DistroRelease: Ubuntu 20.04 > Package: xorg 1:7.7+19ubuntu14 > ProcVersionSignature: Ubuntu 5.10.0-1029.30-oem 5.10.35 > Uname: Linux 5.10.0-1029-oem x86_64 > ApportVersion: 2.20.11-0ubuntu27.18 > Architecture: amd64 > BootLog: Error: [Errno 13] Permission non accordée: '/var/log/boot.log' > CasperMD5CheckResult: skip > CompositorRunning: None > CurrentDesktop: ubuntu:GNOME > Date: Fri Jun 18 09:47:58 2021 > DistUpgraded: Fresh install > DistributionChannelDescriptor: > # This is the distribution channel descriptor for the OEM CDs > # For more information see > http://wiki.ubuntu.com/DistributionChannelDescriptor > canonical-oem-somerville-focal-amd64-20200502-85 > DistroCodename: focal > DistroVariant: ubuntu > EcryptfsInUse: Yes > ExtraDebuggingInterest: Yes > GraphicsCard: > Intel Corporation Device [8086:9a49] (rev 01) (prog-if 00 [VGA > controller]) > Subsystem: Dell Device [1028:0991] > InstallationDate: Installed on 2021-04-24 (54 days ago) > InstallationMedia: Ubuntu 20.04 "Focal" - Build amd64 LIVE Binary > 20200502-05:58 > MachineType: Dell Inc. XPS 13 9310 > ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.10.0-1029-oem > root=UUID=28dc4511-d4dc-4dec-8abb-64e06b4e9d1e ro quiet splash vt.handoff=7 > SourcePackage: xorg > Symptom: display > UpgradeStatus: No upgrade log present (probably fresh install) > dmi.bios.date: 03/25/2021 > dmi.bios.release: 2.1 > dmi.bios.vendor: Dell Inc. > dmi.bios.version: 2.1.1 > dmi.board.name: 08607K > dmi.board.vendor: Dell Inc. > dmi.board.version: A00 > dmi.chassis.type: 10 > dmi.chassis.vendor: Dell Inc. > dmi.modalias: > dmi:bvnDellInc.:bvr2.1.1:bd03/25/2021:br2.1:svnDellInc.:pnXPS139310:pvr:rvnDellInc.:rn08607K:rvrA00:cvnDellInc.:ct10:cvr: > dmi.product.family: XPS > dmi.product.name: XPS 13 9310 > dmi.product.sku: 0991 > dmi.sys.vendor: Dell Inc. > version.compiz: compiz N/A > version.libdrm2: libdrm2 2.4.102-1ubuntu1~20.04.1 > version.libgl1-mesa-dri: libgl1-mesa-dri 20.2.6-0ubuntu0.20.04.1 > version.libgl1-mesa-glx: libgl1-mesa-glx 20.2.6-0ubuntu0.20.04.1 > version.xserver-xorg-core: xserver-xorg-core 2:1.20.9-2ubuntu1.2~20.04.2 > version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A > version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 > version.xserver-xorg-video-intel: xserver-xorg-video-intel > 2:2.99.917+git20200226-1 > version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 > > To manage notifications about this bug go to: > https://bugs.launchpad.net/oem-priority/+bug/1932548/+subscriptions > -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1932548 Title: [Intel Wi-Fi 6 AX201] Video conferences constantly freeze when I am on wireless [8086:a0f0] To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/1932548/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
