OK guys, please let me know if there are anything else you need me to do to help you diagnose this.
All I can say is that if I am on wired OR on a Wifi that is not Wifi 6, I do not see the freeze. But on my Wifi 6 access point it is easily replicable. That does not affect other OSes I have at home. Windows, Mac and Android are all OK, so I know the base itself is not the problem. On Tue, Jul 6, 2021 at 11:15 PM Kai-Chuan Hsieh <[email protected]> wrote: > @skidooman > > hello, > > According to your log, you indeed load -59 fw, but the firmware is still > crashed. > > [20088.470922] iwlwifi 0000:00:14.3: Microcode SW error detected. > Restarting 0x0. > [20088.472117] iwlwifi 0000:00:14.3: Start IWL Error Log Dump: > [20088.472118] iwlwifi 0000:00:14.3: Status: 0x00000040, count: 6 > [20088.472120] iwlwifi 0000:00:14.3: Loaded firmware version: > 59.601f3a66.0 QuZ-a0-hr-b0-59.ucode > [20088.472122] iwlwifi 0000:00:14.3: 0x00000071 | > NMI_INTERRUPT_UMAC_FATAL > [20088.472123] iwlwifi 0000:00:14.3: 0x0000A210 | trm_hw_status0 > [20088.472124] iwlwifi 0000:00:14.3: 0x00000000 | trm_hw_status1 > [20088.472125] iwlwifi 0000:00:14.3: 0x004CB046 | branchlink2 > [20088.472126] iwlwifi 0000:00:14.3: 0x0001C700 | interruptlink1 > [20088.472127] iwlwifi 0000:00:14.3: 0x0001C700 | interruptlink2 > [20088.472128] iwlwifi 0000:00:14.3: 0x0000B734 | data1 > [20088.472129] iwlwifi 0000:00:14.3: 0x00001000 | data2 > [20088.472130] iwlwifi 0000:00:14.3: 0x00000000 | data3 > [20088.472131] iwlwifi 0000:00:14.3: 0xD4C177FC | beacon time > [20088.472132] iwlwifi 0000:00:14.3: 0xBA7C7806 | tsf low > [20088.472133] iwlwifi 0000:00:14.3: 0x00000004 | tsf hi > [20088.472134] iwlwifi 0000:00:14.3: 0x00000000 | time gp1 > [20088.472135] iwlwifi 0000:00:14.3: 0xACA6C4CC | time gp2 > [20088.472136] iwlwifi 0000:00:14.3: 0x00000001 | uCode revision type > [20088.472137] iwlwifi 0000:00:14.3: 0x0000003B | uCode version major > [20088.472137] iwlwifi 0000:00:14.3: 0x601F3A66 | uCode version minor > [20088.472138] iwlwifi 0000:00:14.3: 0x00000351 | hw version > [20088.472139] iwlwifi 0000:00:14.3: 0x00C89004 | board version > [20088.472140] iwlwifi 0000:00:14.3: 0x803EFC02 | hcmd > [20088.472141] iwlwifi 0000:00:14.3: 0x24020000 | isr0 > [20088.472142] iwlwifi 0000:00:14.3: 0x00400000 | isr1 > [20088.472143] iwlwifi 0000:00:14.3: 0x08B00002 | isr2 > [20088.472144] iwlwifi 0000:00:14.3: 0x00C37FCC | isr3 > [20088.472145] iwlwifi 0000:00:14.3: 0x00000000 | isr4 > [20088.472145] iwlwifi 0000:00:14.3: 0x0464001C | last cmd Id > [20088.472146] iwlwifi 0000:00:14.3: 0x0000B734 | wait_event > [20088.472147] iwlwifi 0000:00:14.3: 0x00006208 | l2p_control > [20088.472148] iwlwifi 0000:00:14.3: 0x00010014 | l2p_duration > [20088.472149] iwlwifi 0000:00:14.3: 0x0000033F | l2p_mhvalid > [20088.472150] iwlwifi 0000:00:14.3: 0x00000000 | l2p_addr_match > [20088.472150] iwlwifi 0000:00:14.3: 0x00000009 | lmpm_pmg_sel > [20088.472151] iwlwifi 0000:00:14.3: 0x00000000 | timestamp > [20088.472152] iwlwifi 0000:00:14.3: 0x0000B0D0 | flow_handler > [20088.472658] iwlwifi 0000:00:14.3: Start IWL Error Log Dump: > [20088.472659] iwlwifi 0000:00:14.3: Status: 0x00000040, count: 7 > [20088.472660] iwlwifi 0000:00:14.3: 0x2000307C | ADVANCED_SYSASSERT > [20088.472660] iwlwifi 0000:00:14.3: 0x00000000 | umac branchlink1 > [20088.472661] iwlwifi 0000:00:14.3: 0x80456E90 | umac branchlink2 > [20088.472662] iwlwifi 0000:00:14.3: 0xC0085328 | umac interruptlink1 > [20088.472662] iwlwifi 0000:00:14.3: 0x00000000 | umac interruptlink2 > [20088.472663] iwlwifi 0000:00:14.3: 0x00000000 | umac data1 > [20088.472664] iwlwifi 0000:00:14.3: 0xDEADBEEF | umac data2 > [20088.472664] iwlwifi 0000:00:14.3: 0xDEADBEEF | umac data3 > [20088.472665] iwlwifi 0000:00:14.3: 0x0000003B | umac major > [20088.472666] iwlwifi 0000:00:14.3: 0x601F3A66 | umac minor > [20088.472666] iwlwifi 0000:00:14.3: 0xACA6C4C7 | frame pointer > [20088.472667] iwlwifi 0000:00:14.3: 0xC0885E20 | stack pointer > [20088.472667] iwlwifi 0000:00:14.3: 0x0094010D | last host cmd > [20088.472668] iwlwifi 0000:00:14.3: 0x00000000 | isr status reg > [20088.472731] iwlwifi 0000:00:14.3: Fseq Registers: > [20088.472754] iwlwifi 0000:00:14.3: 0x60000000 | FSEQ_ERROR_CODE > [20088.472778] iwlwifi 0000:00:14.3: 0x00290033 | FSEQ_TOP_INIT_VERSION > [20088.472801] iwlwifi 0000:00:14.3: 0x00090006 | FSEQ_CNVIO_INIT_VERSION > [20088.472825] iwlwifi 0000:00:14.3: 0x0000A482 | FSEQ_OTP_VERSION > [20088.472848] iwlwifi 0000:00:14.3: 0x00000003 | FSEQ_TOP_CONTENT_VERSION > [20088.472872] iwlwifi 0000:00:14.3: 0x4552414E | FSEQ_ALIVE_TOKEN > [20088.472895] iwlwifi 0000:00:14.3: 0x20000302 | FSEQ_CNVI_ID > [20088.472919] iwlwifi 0000:00:14.3: 0x01300504 | FSEQ_CNVR_ID > [20088.472943] iwlwifi 0000:00:14.3: 0x20000302 | CNVI_AUX_MISC_CHIP > [20088.472969] iwlwifi 0000:00:14.3: 0x01300504 | CNVR_AUX_MISC_CHIP > [20088.472995] iwlwifi 0000:00:14.3: 0x05B0905B | > CNVR_SCU_SD_REGS_SD_REG_DIG_DCDC_VTRIM > [20088.473020] iwlwifi 0000:00:14.3: 0x0000025B | > CNVR_SCU_SD_REGS_SD_REG_ACTIVE_VDIG_MIRROR > [20088.474803] iwlwifi 0000:00:14.3: WRT: Collecting data: ini trigger 4 > fired. > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1932548 > > Title: > [Intel Wi-Fi 6 AX201] Video conferences constantly freeze when I am on > wireless [8086:a0f0] > > Status in OEM Priority Project: > Confirmed > Status in linux-oem-5.10 package in Ubuntu: > New > > Bug description: > Whenever I am using a wireless connection, the image freezes roughly > every two minutes. Sometimes, email cannot be retrieved / computer > complains the connection was momentarily lost. > > - If I am on a wire, this problem does NOT occur. > - This problems occurs on wireless independent of the platform used > (behavior seen in both Google Hangout and Zoom) > - This problem does NOT occur on Windows. I did a meeting where both my > Linux and Windows machines were connected to the same meeting and using the > same wifi router, and while the performance on Windows was flawless, > unfortunately it was not so on the Ubuntu box. So I don't think my wifi > router or network is to blame. > - As far as I can recall, the problem used not to be there 2 weeks ago. > So it may have been introduced by a recent update. > - As communicated before, I am on a certified machine from Dell, > recently purchased with Ubuntu already on board from factory (I assume the > logs there were sent to you would contain the information). > - I tried to generate a log on the wireless, but the process did not let > me do this very easily. I am more than happy to send you additional > information - but please let me know which package you want me to spy upon > exactly, as I am not sure what would be helpful in this matter. > > ProblemType: Bug > DistroRelease: Ubuntu 20.04 > Package: xorg 1:7.7+19ubuntu14 > ProcVersionSignature: Ubuntu 5.10.0-1029.30-oem 5.10.35 > Uname: Linux 5.10.0-1029-oem x86_64 > ApportVersion: 2.20.11-0ubuntu27.18 > Architecture: amd64 > BootLog: Error: [Errno 13] Permission non accordée: '/var/log/boot.log' > CasperMD5CheckResult: skip > CompositorRunning: None > CurrentDesktop: ubuntu:GNOME > Date: Fri Jun 18 09:47:58 2021 > DistUpgraded: Fresh install > DistributionChannelDescriptor: > # This is the distribution channel descriptor for the OEM CDs > # For more information see > http://wiki.ubuntu.com/DistributionChannelDescriptor > canonical-oem-somerville-focal-amd64-20200502-85 > DistroCodename: focal > DistroVariant: ubuntu > EcryptfsInUse: Yes > ExtraDebuggingInterest: Yes > GraphicsCard: > Intel Corporation Device [8086:9a49] (rev 01) (prog-if 00 [VGA > controller]) > Subsystem: Dell Device [1028:0991] > InstallationDate: Installed on 2021-04-24 (54 days ago) > InstallationMedia: Ubuntu 20.04 "Focal" - Build amd64 LIVE Binary > 20200502-05:58 > MachineType: Dell Inc. XPS 13 9310 > ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.10.0-1029-oem > root=UUID=28dc4511-d4dc-4dec-8abb-64e06b4e9d1e ro quiet splash vt.handoff=7 > SourcePackage: xorg > Symptom: display > UpgradeStatus: No upgrade log present (probably fresh install) > dmi.bios.date: 03/25/2021 > dmi.bios.release: 2.1 > dmi.bios.vendor: Dell Inc. > dmi.bios.version: 2.1.1 > dmi.board.name: 08607K > dmi.board.vendor: Dell Inc. > dmi.board.version: A00 > dmi.chassis.type: 10 > dmi.chassis.vendor: Dell Inc. > dmi.modalias: > dmi:bvnDellInc.:bvr2.1.1:bd03/25/2021:br2.1:svnDellInc.:pnXPS139310:pvr:rvnDellInc.:rn08607K:rvrA00:cvnDellInc.:ct10:cvr: > dmi.product.family: XPS > dmi.product.name: XPS 13 9310 > dmi.product.sku: 0991 > dmi.sys.vendor: Dell Inc. > version.compiz: compiz N/A > version.libdrm2: libdrm2 2.4.102-1ubuntu1~20.04.1 > version.libgl1-mesa-dri: libgl1-mesa-dri 20.2.6-0ubuntu0.20.04.1 > version.libgl1-mesa-glx: libgl1-mesa-glx 20.2.6-0ubuntu0.20.04.1 > version.xserver-xorg-core: xserver-xorg-core 2:1.20.9-2ubuntu1.2~20.04.2 > version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A > version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 > version.xserver-xorg-video-intel: xserver-xorg-video-intel > 2:2.99.917+git20200226-1 > version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 > > To manage notifications about this bug go to: > https://bugs.launchpad.net/oem-priority/+bug/1932548/+subscriptions > -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1932548 Title: [Intel Wi-Fi 6 AX201] Video conferences constantly freeze when I am on wireless [8086:a0f0] To manage notifications about this bug go to: https://bugs.launchpad.net/linux-firmware/+bug/1932548/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
