Public bug reported:
I am trying Ubuntu MATE 20.04.2 to see what works and what is broken.
My scanner is an HP OfficeJet Pro 7740 scanner connected to my ASUS
A88XM-A motherboard via USB2 cable.
With previous releases, I use VueScan Pro. Work fine. With 20.04.2 it
cannot find my scanner at all. I tried the bundled Document Scanner app.
It finds the scanner but cannot connect to it to actually scan.
Apparently, something is wrong with connecting a scanner with a USB
cable.
If you need more information, please tell me how to get it and send it
to you.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: ubuntu-release-upgrader-core 1:20.04.35
ProcVersionSignature: Ubuntu 5.8.0-50.56~20.04.1-generic 5.8.18
Uname: Linux 5.8.0-50-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.18
Architecture: amd64
CasperMD5CheckResult: skip
CrashDB: ubuntu
CurrentDesktop: MATE
Date: Fri Aug 20 18:56:53 2021
InstallationDate: Installed on 2021-04-17 (125 days ago)
InstallationMedia: Ubuntu-MATE 20.04.2.0 LTS "Focal Fossa" - Release amd64
(20210209.1)
PackageArchitecture: all
SourcePackage: ubuntu-release-upgrader
Symptom: release-upgrade
UpgradeStatus: No upgrade log present (probably fresh install)
** Affects: ubuntu-release-upgrader (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug dist-upgrade focal scanner
** Attachment added: "VueScan log"
https://bugs.launchpad.net/bugs/1940724/+attachment/5519592/+files/vuescan.log
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https://bugs.launchpad.net/bugs/1940724
Title:
20.04.2 does not connect HP OfficeJet Pro 7740 scanner via USB2
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