apport information
** Attachment added: "acpidump.txt"
https://bugs.launchpad.net/bugs/1942008/+attachment/5521929/+files/acpidump.txt
** Description changed:
- Installed Kubuntu from the 20.04.1 LTS ISO. Shutdown, reboot, wake from
- sleep worked fine. Update to 20.04.2 caused issues where it wouldn't
+ Installed Kubuntu from the 20.04.2 LTS ISO. Shutdown, reboot, wake from
+ sleep worked fine. Updates for 20.04.2 caused issues where it wouldn't
wake from sleep, rebooting hangs, and never actually shutdowns for the
reboot, and shutdown causes an audible hardware clicking noise
(somewhere to the left side of the computer underneath the keyboard) and
corrupts the BIOS. The corrupted BIOS causes the computer to not boot at
all and I have to do a BIOS reset via CMOS (Hold the power button for
2-3 sec while pressing the WIN+v keys until it begins to boot). This
gets more difficult each time it's done, where I have to wait longer
before trying it and it seems to take longer to work. I have tried
shutdown from the GUI menu, from the log-out menu, from Konsole, and
from a TTY (CTRL+ALT+F2).
Computer specs:
Host: HP Pavilion dv7-2180us Notebook PC Rev 1
Kernel: 5.8.0-59-generic
Resolution: 1600x900
CPU: Intel Core 2 Quad Q9000 (4) @ 2.001GHz
GPU: AMD ATI Mobility Radeon HD 4650/5165
Memory: 6 GB
- ---
+ ---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.18
Architecture: amd64
AudioDevicesInUse:
- USER PID ACCESS COMMAND
- /dev/snd/controlC0: kah 1382 F.... pulseaudio
- /dev/snd/controlC1: kah 1382 F.... pulseaudio
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC0: kah 1382 F.... pulseaudio
+ /dev/snd/controlC1: kah 1382 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: KDE
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2021-08-18 (13 days ago)
InstallationMedia: Kubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64
(20210209.1)
MachineType: Hewlett-Packard HP Pavilion dv7 Notebook PC
Package: linux (not installed)
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-27-generic
root=UUID=a99a5c85-bf23-4afe-b6aa-eb4f086dcbbb ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.11.0-27.29~20.04.1-generic 5.11.22
RelatedPackageVersions:
- linux-restricted-modules-5.11.0-27-generic N/A
- linux-backports-modules-5.11.0-27-generic N/A
- linux-firmware 1.187.16
+ linux-restricted-modules-5.11.0-27-generic N/A
+ linux-backports-modules-5.11.0-27-generic N/A
+ linux-firmware 1.187.16
Tags: focal
Uname: Linux 5.11.0-27-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 08/31/2009
dmi.bios.release: 15.51
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.33
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 3624
dmi.board.vendor: Quanta
dmi.board.version: 18.42
dmi.chassis.type: 10
dmi.chassis.vendor: Quanta
dmi.chassis.version: N/A
dmi.ec.firmware.release: 24.66
dmi.modalias:
dmi:bvnHewlett-Packard:bvrF.33:bd08/31/2009:br15.51:efr24.66:svnHewlett-Packard:pnHPPaviliondv7NotebookPC:pvrRev1:rvnQuanta:rn3624:rvr18.42:cvnQuanta:ct10:cvrN/A:
dmi.product.family: 103C_5335KV
dmi.product.name: HP Pavilion dv7 Notebook PC
dmi.product.sku: NV022UA#ABA
dmi.product.version: Rev 1
dmi.sys.vendor: Hewlett-Packard
** Changed in: linux (Ubuntu)
Status: Incomplete => Confirmed
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https://bugs.launchpad.net/bugs/1942008
Title:
Kubuntu 20.04.2 update causes shutdown corrupt bios, reboot hangs,
won't wake from sleep
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