Public bug reported:

Executing command `open
/home/sudhachandra/Documents/jobhunt/ChandraSekharPolaSrPythonandJavaDeveloper.pdf`

Gives the following error ,

```
sudhachandra@sudhachandra:~/Documents/jobhunt$ sh: 1: scim: Permission denied
libEGL warning: MESA-LOADER: failed to retrieve device information

MESA-LOADER: failed to retrieve device information
MESA-LOADER: failed to retrieve device information
libEGL warning: egl: failed to create dri2 screen
MESA-LOADER: failed to retrieve device information
libEGL warning: egl: failed to create dri2 screen
```

```
sudhachandra@sudhachandra:~/Documents/jobhunt$ lsb_release -rd
Description:    Ubuntu 25.04
Release:        25.04
sudhachandra@sudhachandra:~/Documents/jobhunt$ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description:    Ubuntu 25.04
Release:        25.04
Codename:       plucky
sudhachandra@sudhachandra:~/Documents/jobhunt$ 

```

What you expected to happen :

The pdf viewer document should open successfully and was working fine in
Ubtuntu 24.

What happened instead:

The pdf viewer is crashing and is unable to open the file


Please find the attached video for the symptoms

ProblemType: Bug
DistroRelease: Ubuntu 25.04
Package: evince 48.0-1ubuntu1
ProcVersionSignature: Ubuntu 6.14.0-34.34-generic 6.14.11
Uname: Linux 6.14.0-34-generic x86_64
ApportVersion: 2.32.0-0ubuntu5.3
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Thu Oct 23 10:07:21 2025
InstallationDate: Installed on 2022-09-09 (1140 days ago)
InstallationMedia: Ubuntu 22.04.2 LTS "Jammy Jellyfish" - Release amd64 
(20230223)
SourcePackage: evince
UpgradeStatus: Upgraded to plucky on 2025-10-23 (0 days ago)

** Affects: evince (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug plucky wayland-session

** Attachment added: "Ubuntu_bug_document_viewer.mp4"
   
https://bugs.launchpad.net/bugs/2129688/+attachment/5919944/+files/Ubuntu_bug_document_viewer.mp4

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https://bugs.launchpad.net/bugs/2129688

Title:
  pdf document viewer is crashing and opening files

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