Public bug reported:
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ProblemType: Package
DistroRelease: Ubuntu 24.04
Package: base-files 13ubuntu10.2
Uname: Linux 6.16.0-061600rc6-generic x86_64
ApportVersion: 2.28.1-0ubuntu3.8
Architecture: amd64
CasperMD5CheckResult: pass
Date: Fri Nov 14 12:51:22 2025
ErrorMessage: new base-files package pre-installation script subprocess
returned error exit status 1
InstallationDate: Installed on 2023-08-09 (828 days ago)
InstallationMedia: Ubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64
(20220809.1)
Python3Details: /usr/bin/python3.12, Python 3.12.3, python3-minimal,
3.12.3-0ubuntu2
PythonDetails: N/A
RelatedPackageVersions:
dpkg 1.22.6ubuntu6.1
apt 2.8.3
SourcePackage: base-files
Title: package base-files 13ubuntu10.2 failed to install/upgrade: new
base-files package pre-installation script subprocess returned error exit
status 1
UpgradeStatus: Upgraded to noble on 2025-01-15 (303 days ago)
** Affects: base-files (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-package noble
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https://bugs.launchpad.net/bugs/2131303
Title:
package base-files 13ubuntu10.2 failed to install/upgrade: new base-
files package pre-installation script subprocess returned error exit
status 1
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