Can you check if those directory and symlink are correct?
ls -l / /usr
** Changed in: base-files (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/2131303
Title:
package base-files 13ubuntu10.2 failed to install/upgrade: new base-
files package pre-installation script subprocess returned error exit
status 1: /lib32 is a dangling symbolic link
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