Public bug reported:
PackageKit consistently fails to refresh the APT cache, causing Cockpit to
display the error:
"Loading available updates failed. Please resolve the issue and reload this
page. Cannot refresh cache whilst offline."
However, running sudo apt update works without any errors, and the system is
online.
Steps to Reproduce:
Open Cockpit in a web browser.
Navigate to the "Updates" section.
Observe the error: "Cannot refresh cache whilst offline."
Run sudo pkcon refresh force in the terminal.
ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: packagekit 1.2.8-2ubuntu1.2
ProcVersionSignature: Ubuntu 6.8.0-87.88-generic 6.8.12
Uname: Linux 6.8.0-87-generic x86_64
ApportVersion: 2.28.1-0ubuntu3.8
Architecture: amd64
CasperMD5CheckResult: pass
Date: Wed Nov 19 18:23:41 2025
InstallationDate: Installed on 2025-11-16 (3 days ago)
InstallationMedia: Ubuntu-Server 24.04.3 LTS "Noble Numbat" - Release amd64
(20250805.1)
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
TERM=xterm-256color
SourcePackage: packagekit
UpgradeStatus: No upgrade log present (probably fresh install)
modified.conffile..etc.apt.apt.conf.d.20packagekit: [deleted]
modified.conffile..etc.dbus-1.system.d.org.freedesktop.PackageKit.conf:
[deleted]
mtime.conffile..etc.PackageKit.PackageKit.conf: 2025-11-16T15:57:04.100068
** Affects: packagekit (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug noble
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https://bugs.launchpad.net/bugs/2131952
Title:
PackageKit fails to refresh APT cache on Ubuntu 24.04 (Noble), but apt
update works fine
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